Rocco's Collision Center - Salem County

4.9 (579reviews)
98%
37 North Hook Road,  Pennsville,  NJ  08070
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In operation 69 years, 3 years at this location.

Auto body collision repair and refinishing, auto glass and towing.

Services
  • Free Estimates
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (579)

Customers say
Overall Customer Satisfaction
Customers consistently praise Roccos Collision for their exceptional service quality, clear communication, and impressive turnaround times. Many highlight that repairs were completed well ahead of schedule, with vehicles returned looking brand new. The team is frequently commended for keeping customers informed throughout the entire repair process via calls and texts. Staff are described as professional, courteous, and genuinely caring. Several customers noted the added touch of having their vehicles washed and detailed upon pickup. A small number of customers mentioned minor concerns, such as limited proactive communication during the repair process and isolated quality issues, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
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"... repair. When I picked up the vehicle, I was amazed—the craftsmanship is incredible, and the car looks brand new. Mechanics and paint match are perfect. 1010 service ..." Read more
"... courteous staff, concerned with my satisfaction, and workmanship was done to perfection. Even washed my car before picked up! Nothing less than a ten!!" Read more
"Rocco's went above and beyond for me when a family crisis occurred, and their kindnesses were a help to get me through. ..." Read more
"... is coming from someone who worked at a body shop . The service is exceptional and only took 1 week to complete our repairs . I was informed every step of the way ..." Read more
"Again, the vehicle looks brand new impeccably done. Phenomenal work"
"Vehicle was ready 7 days prior to original promise date."
"... my car back and ready for me in a timely fashion. They said it would be done in two weeks, but it was done in one week. They were really fast on their doing their ..." Read more
"... for even washing my SUV. I highly recommend Roccos. Had my vehicle repaired in 2 days which was awesome, I give them a 10!" Read more
"Loved the fact that both of the times my car was repaired, it was ready way before the quoted pickup date!"
"... Excellent communication throughout the whole process and vehicle was finished ahead of schedule. Will recommend moving forward, thank you!" Read more
"Roccos was very informative, keeping us updated throughout the whole repair. Staff explained everything clearly and were great to work with and ..." Read more
"... pleased with the service provided by Roccos. I was well informed, through text messages and phone calls, of the progress of my vehicles repair. Thank you for this consideration. ..." Read more
"... speed in which it was completed was remarkable and the constant updates on the progress was the best customer service Ive experienced in years." Read more
"Wow, the team at Roccos is efficient and courteous. They communicated about every step of the repair process. I am happy with the repair and with the customer ..." Read more
"Very satisfied with the service and the constant updates on the progress of my repair . The finished job looks fantastic"

Likely to Recommend

Repair Quality

I kept asking about my Killswitch and everybody kept giving me to run around like they didn’t know what I was talking about and telling me that I would have to take it back to the where I gotta put it in it when everything should’ve been done and covered by my insurance when I put my car in the shop over there now I have to take it to a new place to get my clothes. Switch looked at to make sure it’s active so I can make sure my car don’t get stolen.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

High quality work and excellent customer service. The repair made my car's body look new. Jack and Joe were very professional, helpful and thorough explaining what to expect. Juan followed up with a phone call for updates. This was a very pleasant experience at Rocco's. I highly recommend them.

My Experience

Great customer service and car looks great. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car was done early and looks perfect.

Likely to Recommend

Repair Quality

I was updated as to the progress. The car was done early and it looks perfect. They even vacuumed the dirty floors.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Perfect

Customer Service

Professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything looks very good excellent job!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Every single person who I interacted with from the time of accident, five hours from home with my 2 kids, through repairs, and on to a seamless pickup, made a headache of a situation a little less so! And the work done was great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Loved the fact that both of the times my car was repaired, it was ready way before the quoted pickup date!

My Experience

Everyone friendly

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good service and in a timely manner. Also thanks for washing and cleaning the vehicle upon pick up.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys keep me updated all the time while my vehicle was during repair. 👍🏼

My Experience

I was very pleased as to how informed I was and how quick the whole process was. Thank you for your excellent service.

Likely to Recommend

Repair Quality

Rocco’s from the beginning to end of process were very informative. Very pleased with the work done on my car.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was nice , the job was done fast and I liked they way they washed my suv for me Thanks Debra R

Likely to Recommend

Repair Quality

Radio worked, nice work, and cleaned my car nice

Customer Service

Very nice

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Quick!

Likely to Recommend

Repair Quality

Quick

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I can’t say enough good things. They kept in touch and informed. Every time I called, Joe always answered and was always pleasant and had all the information at his finger tips. My car looked brand new, right off the lot. I would highly recommend 100/10

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