Rocco's Collision Center - Salem County

5.0 (552reviews)
99%
37 North Hook Road,  Pennsville,  NJ  08070
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In operation 69 years, 3 years at this location.

Auto body collision repair and refinishing, auto glass and towing.

Services
  • Free Estimates
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (552)

Customers say
Overall Customer Satisfaction
Customers consistently praise Roccos Collision for exceptional service quality, outstanding communication, and impressive timeliness. Repairs are frequently described as flawless, with vehicles returned looking brand new, and many customers highlight the meticulous attention to detail, including complimentary interior and exterior cleaning. Communication stands out as a hallmark, with customers appreciating daily text updates and phone calls keeping them informed throughout the repair process. A recurring theme is vehicles being completed well ahead of schedule, often days or even weeks early, which customers find remarkable. Staff are widely described as professional, courteous, friendly, and knowledgeable, making customers feel at ease during stressful situations. Many customers enthusiastically recommend Roccos to family and friends, with several noting it is the best collision shop they have ever used. A small number of customers noted minor concerns, including limited communication during the repair process and isolated finish quality observations, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... repair. When I picked up the vehicle, I was amazed—the craftsmanship is incredible, and the car looks brand new. Mechanics and paint match are perfect. 1010 service ..." Read more
"... courteous staff, concerned with my satisfaction, and workmanship was done to perfection. Even washed my car before picked up! Nothing less than a ten!!" Read more
"Rocco's went above and beyond for me when a family crisis occurred, and their kindnesses were a help to get ..." Read more
"... is coming from someone who worked at a body shop . The service is exceptional and only took 1 week to complete our repairs . I was informed every step of the way ..." Read more
"Great service. Repairs were completed quickly and the car looked liked I had never hit a deer"
"Vehicle was ready 7 days prior to original promise date."
"... everything clearly and were great to work with and completed repairs earlier than expected. Highly recommend Roccos" Read more
"... my car back and ready for me in a timely fashion. They said it would be done in two weeks, but it was done in one week. They were really fast on their doing their ..." Read more
"Estimated repair was 5 days. My vehicle was completed in 3 days!"
"... are extremely happy with the work done on our car. The speed in which it was completed was remarkable and the constant updates on the progress was the best customer ..." Read more
"Roccos was very informative, keeping us updated throughout the whole repair. Staff explained everything clearly and were great to work with and ..." Read more
"... pleased with the service provided by Roccos. I was well informed, through text messages and phone calls, of the progress of my vehicles repair. Thank you for this ..." Read more
"From start to finish , communication , daily text updates. If you need to talk to someone , they are there. 1010 from me."
"Wow, the team at Roccos is efficient and courteous. They communicated about every step of the repair process. I am happy with the repair and with the customer ..." Read more
"Really appreciate the communication and constant updates on what was happening with my vehicle during the repair process. Completely satisfied with all ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have already told numerous people. Just take it to Rocco's!

Repair Quality

Knowledgeable, informative and friendly

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Easy and friendly

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a excellent job! I give them a 10

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was extremely professional and kind. Jake answered all my questions and kept me informed of my repairs promptly. I definitely recommend Rocco’s Collision!

Likely to Recommend

Repair Quality

No one looks forward to having damage done to their car. My car was actually vandalized on the inside and the outside. I was very worried of whether the inside could get fixed. I knew the outside wouldn’t be hard but the inside I wasn’t sure I took the car to Rocco‘s. I believe the manager I belief his name was Jack. Let me tell you I was shocked when I got my car back. It looked like nothing ever happened to it at all I would recommend this place every time something would ever happen to my car. The people were great. The service was beyond excellent and I’m looking at my car and I’m telling you it looks like nothing ever happened to it. Great job great team love those guys.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The manager and office rep (Joseph) were very helpful and answered all my questions. They kept us updated on where we were with the repairs. Overall, it was easy checking in and then picking up my vehicle once it was ready! Thanks again for everything!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I would recommend Rocco's Collison to anyone who needs to get their car fixed. They were very informative through the whole process and did a great job on my car!

My Experience

My car turned out even better than I expected. Mark Traum did an amazing job. The entire staff was friendly and very helpful keeping me up to date on the entire process of the repair. I would highly recommend them.

Likely to Recommend

Repair Quality

From start to finish, everything was professional. I’m done beautifully really enjoyed my experience with Rocco’s.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Vey happy with the results of car like brand new again

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Such an amazing team from the moment I met them. They were so nice and welcoming from the moment I walked in and dropped off my truck. The turn around was so incredibly fast, and they kept me informed every step of the way. Then my pick was fast easy and they even cleaned the inside of my vehicle. So not only does the truck look awesome outside but even the inside they went above and beyond. I definitely recommend Roccos to everyone

My Experience

Looks like the tuck was never repaired

My Experience

The car looks great. Every person there that I interacted with was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was e extremely helpful. When I took my car in I did not have a chance to clean it. When I picked my car up it was clean I was so surprised. It is nice knowing there is a company that goes out of their way. I talked to Joe a few times what a sweetheart!

Likely to Recommend

The people are conscientious and helpful. I will definitely recommend Rocco’s to anyone

Repair Quality

Rocco’s did a great job. Very professional from the first day to the last.

Customer Service

The employees are courteous, friendly, and respectful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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