Rochester Collision Center South
In operation 6 years.
Rochester Collision Center South is located on the west side of Rochester Chevrolet. We were voted "Best Auto Body Repair" in the Post Bulletin's Best of the Best Awards of 2020. That's because we get the job done right. We take pride in providing outstanding value and service for each customer every day. Our experienced technicians are factory trained ASE and I-CAR Certified. They're qualified to repair all models of cars and trucks both foreign and domestic. Our technicians maintain up to date certifications to keep up with the latest in vehicle technologies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Didn’t keep his word
Customer Service - 2.0/5.0 -
Didn’t keep us word
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Low level of communication between office secretary and customer
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I was told it could take 2 1/2 weeks to complete and was completed in that time
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Staff was great, kept me informed about part delay and process. Vehicle was very clean upon pick up.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I was satisfied with the end result of the repair, although it took 2 weeks longer than planned, poor communication through the process, and needing to correct the repair.
Customer Service - 1.0/5.0 -
Customer service was inadequate, did not receive weekly updates as promised, completion date was misrepresented, it took several attempts to get the repair doe correctly, and the explanation was different from staff to staff.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
they did not return calls when they said they would
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Return back with Dust nibs, on what I saw. They fixed it right away but later spotted more dust nibs. Kind of expect them to carefully inspect the whole area for bumps after the 2nd time I returned it without me spotting it again..
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I’m still waiting for a car part for my vehicle repair
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Great in person customer service. , email notifications came a day or two after I actually picked up my car. No notifications letting me know the progress so I had to take the initiative to find out. Would have been nice to get updates but overall great job! Appreciate it