Rocky Mountain Collision Heber

4.8 (375reviews)
95%
141 E 1200 S,  Heber City,  UT  84032

In operation 28 years, 21 years at this location.

We know that being in a vehicle accident is inconvenient and strive to help you through your repair in the most timely way possible. We work with all insurance companies on your behalf to complete repairs to your satisfaction. Lifetime warranty on all of our repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (375)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would not recommend dealing with Len.I had to do all the leg work.

Repair Quality

Len was not professional. I sat in the lobby for a hour and a half.As he wrote the estimate he told me he would not be able to find parts so he was going to total my car.

Customer Service

As I wrote before. Len is not the person to being at the front desk helping . He wanted to total out my car. When the adjuster told me they weren’t totaling out my car, I called Len and he tried to tell me he was doing me the favor and fixing my car. This man had me in tears every time I talked to him. I would have to call to check on the status of my car. He told me several times my car would be done and then he tell me oh another date it would be completed.On December 20th I called in tune morning to see the status of my car and no one answered, I left a message. I called again around 2:30 no one answered, I hung up. My daughter came home at 4 and she called Len picked up. He said my car had not gone to paint yet. I was so sick of him telling me my car would be done and it wasn’t.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very nice people

Returned Clean

Likely to Recommend

Repair Quality

Job well done. Easy to deal with.

Customer Service

Kept me informed all along the way.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The vehicle looks great. Finished sooner than they thought it would be. Very satisfied.

Customer Service

Was up front with what was going to happen.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service, car was gratefully cleaned before I got it back. Unfortunate that we were unable to get the parts sooner though.

Customer Service

Kept me updated through the entire process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

the work was done very, very well.

Customer Service

People were excellent...

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Zero complaints.

Repair Quality

Completely satisfied! Perfect paint match. Car came out of the shop good as new! Highly recommend! Friendly staff and kept me in the loop throughout the process.

Customer Service

Kept me informed throughout. Very professional and friendly staff.

Returned Clean

Likely to Recommend

Unfortunately not very happy at the moment

Repair Quality

paint color does not match, clips not replaced in the wheel well, door making noise when opening it, personal item missing from truck

Customer Service

Lynn was great to work with and stayed after to have my truck ready

Returned Clean

Likely to Recommend

Repair Quality

Rocky Mountain Collision employees did an excellent job fixing the damage and matching the paint on my Mustang GT. It looks good as new. They even held on to the car and stored it in the shop for me since they finished it early and inwas out of town.

Customer Service

They went above and beyond

Returned Clean

Likely to Recommend

Repair Quality

Great to work with. Lynn was very helpful and they did great work with a tricky situation.

Customer Service

Great to work with. Lynn was very helpful and they did great work with a tricky situation.

Returned Clean