Rocky Mountain Collision of Murray, Inc.

4.9 (993reviews)
100%
4051 South Main Street,  Salt Lake City,  UT  84107

In operation 26 years.

Rocky Mountain Collision is an auto repair business that has been serving the community since 2000. Our goal is to provide high quality repairs in a timely manner. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (993)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting that their vehicles looked brand new upon return, including perfect paint matching and meticulous detailing inside and out. Communication is a standout strength, with frequent updates - often twice a week - keeping customers well-informed throughout the repair process. Timeliness is frequently highlighted, with several customers pleasantly surprised to receive their vehicles ahead of schedule. The team is widely described as professional, friendly, and genuinely customer-focused, often going above and beyond, such as cleaning interiors, polishing headlights, and assisting with insurance coordination. A few customers noted minor areas for improvement, including occasional missed promised update calls, slight alignment issues requiring a return visit, and one instance of a check engine light appearing shortly after pickup - all mentioned directly by customers in their feedback.
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"They provided exceptional care and my car looks great!! They matched the paint on my door perfectly. They ..." Read more
"They are terrific. Extremely knowldegable, great customer service and they do excellent work."
"Extremely satisfied with there work and experience"
"Great service. Everything explained very well. Friendly and efficient! Perfect work completed."
"Repair was very well done, including perfect paint matching. Appreciated the attention to detail and consistent communication."
"... to similar collision shops with similar pedigree, they are the fastest and most sincere. Others will tend to inflate the cost, materials needed ..." Read more
"I was pleasantly surprised to have it back before the weekend"
"I was surprised, it was ready one day before it was promised."
"It was actually early. Great work and loved the attention to detail and customer service provided"
"Twice a week and more. Their communication is excellent!"
"The communication was exceptional."
"Really good communication about vehicle needs and updates"
"... very well done, including perfect paint matching. Appreciated the attention to detail and consistent communication." Read more
"Your staff is polite, efficient and fast. I had to call to get updates a couple of times, when calls were promised, and I didn't get them."

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Fast, easy, friendly and honest. Jennie was great to work with.

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Repair was very well done, including perfect paint matching. Appreciated the attention to detail and consistent communication.

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Would not go anywhere else reasonable bid and great work

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Excellent work my wife is very happy with the job

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Great service and friendly attitude kept me updated on the progress

Returned Clean

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Overall, they did a perfect job with warrantee. It was a minor dent on the side, and after the repair, it was a perfect fix. I had to persuade them to fix it in 4 days though. Compared to similar collision shops with similar pedigree, they are the fastest and most sincere. Others will tend to inflate the cost, materials needed and time required to fix it. This is why I’d recommend Rocky Mountain collision.

Repair Quality

Overall, they did a perfect job with warrantee. It was a minor dent on the side, and after the repair, it was a perfect fix. I had to persuade them to fix it in 4 days though. Compared to similar collision shops with similar pedigree, they are the fastest and most sincere. Others will tend to inflate the cost, materials needed and time required to fix it. This is why I’d recommend Rocky Mountain collision.

Customer Service

Overall, they did a perfect job with warrantee. It was a minor dent on the side, and after the repair, it was a perfect fix. I had to persuade them to fix it in 4 days though. Compared to similar collision shops with similar pedigree, they are the fastest and most sincere. Others will tend to inflate the cost, materials needed and time required to fix it. This is why I’d recommend Rocky Mountain collision.

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I always recommend this company

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I was so impressed with the repair done in my car. So professional and it looks amazing!

Customer Service

Jenny is great

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Easy scheduling and efficient work. The mirror is just perfect.

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Friendly and caring and professional

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Great job, fast service.

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Kept me informed on repair.

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Everything looks great

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Frequent updates were awesome!

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I would highly recommend them to everyone

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I was very happy with the work done on my car. They went above & beyond and I highly recommend them for any repairs. Very courteous and professional.

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Very courteous and professional

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The communication and care taken are always excellent

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Kenzie went above and beyond. We were going out of town and she facilitated getting our car in and facilitated working with the other person’s insurance company to get it adjusted. There was more than just a straightforward claim. She truly is a gem!

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