Romano Subaru Collision Center
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| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I can say that I was truly happy that they said one week and they gave me a loaner they kept their word and the service people were the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my vehicle. And they said a week and it was done in a week. Great job guys.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly recommend. Service was fast and an easy process. Excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The issues I had were not addressed. Only my bumper was fixed. My car still needs an alignment and is still making a sound that only began after it was hit. But the people told me it’s because of my wires and it a jeep.
Customer Service - 2.5/5.0 -
The people were very pleasant but I don’t feel like they took my concerns seriously because they told me nothing is wrong with my alignment but when I drive I can’t drive with my steering wheel straight so something is definitely wrong
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff extremely accommodating. Regular updates on progress and providing a loaner vehicle during the time of repair was a huge bonus and will recommend your body shop to all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs looked great! Communication on updates were regular. And a bonus they provided a loaner car while the work was being done! I would highly recommend.
Customer Service - 5.0/5.0 -
Mike was great!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
I’m satisfied with the repair so far the only thing that I’m not satisfied with is that they told me that my vehicle was going to be ready in (4) days not (2) weeks…
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looked like the accident never happened and they even partially fixed a spot I planned on coming back for
My Experience - 5.0/5.0 -
Excellent work and service. Kassidy is a gem!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely, a great experience.
Repair Quality - 5.0/5.0 -
I'm not an expert but it looks perfect to me! And my car was even detailed and was so clean I didn't really want to drive it to get it dirty lol. Very very happy with the whole experience.
Customer Service - 5.0/5.0 -
Everyone that I encountered was very kind and very professional. I felt like they valued me and made sure everything was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely flawless
Customer Service - 5.0/5.0 -
Very good and considerate
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Prompt, responsive, and friendly. It was an incredibly smooth process with no surprises. Loved being updated by text of my vehicle’s progress.The repair looks like new. Would highly recommend without reservation!
Likely to Recommend - 5.0/5.0 -
I was very impressed with the whole process from start to finish. Kassidy was very friendly and gracious with my questions. I very much appreciated all the updates I received. I would definitely return to Romano for body work if the need arises and will be sure to recommend it to others. You knocked it out of the ballpark.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was perfect. Definitely go back again for more work. Actually need to come back for for work.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job and really exceeded my expectations. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and my car looks great. Thanks so much!