Rotary Collision Center of Orleans

4.9 (830reviews)

99%

(508) 255-8877

21 Canal Rd., Orleans, MA 02653

99%

21 Canal Rd.
Orleans, MA 02653

Get Directions Website

About Rotary Collision Center of Orleans

21 Canal Rd.
Orleans, MA 02653

Get Directions Website

In operation 23 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (830)

Sort By:
Newest
Rating

829 Customers Rated

5 Stars

89.9% Complete

(746)
4 Stars

7% Complete

(58)
3 Stars

1% Complete

(8)
2 Stars

0.8% Complete

(7)
1 Star

0.1% Complete

(1)
< 1 Star

1.1% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for professionalism, friendliness, and helpfulness throughout the repair process. Communication is frequently highlighted as a strength, with customers appreciating timely updates and transparency from estimate through completion. Many repairs were completed on time or even ahead of schedule, which customers found impressive. A few customers noted occasional delays and one mentioned the office appearance could be improved, but these observations were far outweighed by the volume of positive experiences shared. Overall, customers express strong satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... communicating about it and ultimately, doing the work - the quality & care of service provided was timely, excellent and straightforward. It is reassuring to know they ..." Read more

"Extraordinary quality of repairs."

"Price, friendliness and competence unrivaled in the industry… none better."

"The damaged areas of my Toyota Camry look brand new. These guys are magic, would highly recommend to anyone ..." Read more

"This is a very professional business that provides excellent service. I took my car for bodywork. They were timely and ..." Read more

"Always terrific repair work. It took much less time than expected."

"... was beautiful, the price reflected the estimate and they finished a week early!!" Read more

"The vehicle was ready much earlier than expected."

"The delivery date was a provided as a a date range and was met."

"Repair looks great and car was done on time."

"Excellent customer service, attention to detail & regular communication."

"... from getting the quote to scheduling the service to communicating about it and ultimately, doing the work - the quality & care of service provided was timely, ..." Read more

"The communication was great."

"They are great. They kept me updated on the repair process, always greet with a smile, and the quote they gave was very close to what I ..." Read more

"... excellent service. I took my car for bodywork. They were timely and with great communication and follow-through. How can one not enjoy doing.business with a place ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... communicating about it and ultimately, doing the work - the quality & care of service provided was timely, excellent and straightforward. It is reassuring to know they ..." Read more

"Extraordinary quality of repairs."

"Price, friendliness and competence unrivaled in the industry… none better."

"The damaged areas of my Toyota Camry look brand new. These guys are magic, would highly recommend to anyone ..." Read more

"This is a very professional business that provides excellent service. I took my car for bodywork. They were timely and ..." Read more

"Always terrific repair work. It took much less time than expected."

"... was beautiful, the price reflected the estimate and they finished a week early!!" Read more

"The vehicle was ready much earlier than expected."

"The delivery date was a provided as a a date range and was met."

"Repair looks great and car was done on time."

"Excellent customer service, attention to detail & regular communication."

"... from getting the quote to scheduling the service to communicating about it and ultimately, doing the work - the quality & care of service provided was timely, ..." Read more

"The communication was great."

"They are great. They kept me updated on the repair process, always greet with a smile, and the quote they gave was very close to what I ..." Read more

"... excellent service. I took my car for bodywork. They were timely and with great communication and follow-through. How can one not enjoy doing.business with a place ..." Read more

Adam (RAM owner) reviewed 8/29/26

After some initial delay in getting a part, the quality of work was excellent.

Would have been nice to have got more updates on delays, rather than me having to call.

Eileen (Toyota owner) reviewed 8/21/26

Go there, they’re great.

The staff was cool, and the work was quick, reasonably priced and done well. Great place.

Arthur (Toyota owner) reviewed 8/20/26

All Good

Thomas (Ford owner) reviewed 8/20/26

Fantastic thank you so much for accomplishing everything in time and in perfect perfection

Kitty (Lexus owner) reviewed 8/20/26

Excellent experience

Amanda (Land Rover owner) reviewed 8/17/26

Susan (Audi owner) reviewed 8/14/26

Joan (Honda owner) reviewed 8/14/26

Rob (Chevrolet owner) reviewed 8/6/26

U always do great work

Sharon (Honda owner) reviewed 8/6/26

Great job!

Scott (Porsche owner) reviewed 8/5/26

James (GMC owner) reviewed 8/5/26

Abby (Nissan owner) reviewed 8/3/26

Perfect

Perfect job and in a timely manner.

Perfect

Dan (Ford owner) reviewed 8/3/26

Already have

Friendly, professional and communicative...as good as it gets

See previous comment

Gary (Honda owner) reviewed 7/30/26

This is the second time we brought our CRV into Rotary Collision in Orleans for minor body repairs and we were just as pleased and impressed with the quality of service received as the last time. Every step of the way - from getting the quote to scheduling the service to communicating about it and ultimately, doing the work - the quality & care of service provided was timely, excellent and straightforward. It is reassuring to know they are there if we ever need them again!

Rick (Toyota owner) reviewed 7/30/26

Probably should have used OEM parts but all things considered it’s a ten year old truck so I’m pleased with the work.

Susan (Subaru owner) reviewed 7/27/26

They were great and there is a car rental company near by.

Great to work with.

Pleasant, prompt, professional.

Sandra (Ford owner) reviewed 7/26/26

You did a fantastic job on my Ford Bronco!

Excellent customer service!

Randal (Toyota owner) reviewed 7/24/26

Mark (Dodge owner) reviewed 7/20/26

Already have done it

Super nice people… very helpful

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Rotary Collision Center of Orleans

About Rotary Collision Center of Orleans

Reviews (830)

829 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -