Royal Automotive Group
Royal Collision center is a family owned repair center along with its respective dealerships. With 8 lines of vehicles including Kia, Buick, GMC, Cadillac, Land Rover, Jaguar, Lexus, and Mini, Royal has the expertise needed to repair your vehicle back to pre-accident condition. Royal Collision at the Auto Mall is also the only BMW certified collision center in southern Arizona.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and efficient staff!
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Lomg time is excesive
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Mi carro que muy bien no tengo quejas hicieron buen trabajo La secretaria que está enfrente muy bien atendidos excelente servicio al cliente El ESTIMADOR LUIS CAMARGO Pésimo servicio al cliente cuando necesitábamos hablar con el nunca respondió las llamadas a tiempo siempre nos dejaba esperando todavía hoy que fui a recoger mi carro ni siquiera enseño un poco de empatia para poder salir a hablar conmigo todavía hoy lo estuvimos esperando hasta la misma secretaria lo estuvo esperando y nunca apareció Tuvo que ir otra persona de nombre alfonso a darnos una breve descripción de lo que le hicieron. Al carro Y eso no creo que sea correcto que otra persona tenga que hablar por ti Muchas gracias por sus servicios royal colisión center
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very good job, but took longer than expected.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Exceptional service and repairs. I would recommend it to any one and I have to my good friend.
Repair Quality - 5.0/5.0 -
Excellent work and very communicative about when my vehicle would be ready.
Customer Service - 5.0/5.0 -
Luis Camargo was incredibly communicative so I knew what to expect. Karla at the front desk always seemed to treat people in such a kind manner.
Returned Clean
My Experience - 5.0/5.0 -
Carla is amazing, she was swamped with everything from answering questions to answering the telephone dealing with customers and service personnel. She did it with a smile.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My daughter's car was repaired in a timely matter and she was treated very well by the staff at Royal. Yet unfortunate that she was in an accident, she had a great experience during the process!
Customer Service - 4.5/5.0 -
Daughter was treated very well during the experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Paint color was not a perfect match but is being taken care of with a positive approach. Everything else on this and previous visits has been very well done.
Customer Service - 5.0/5.0 -
Excellent communication with me and the insurance company.