Royal Automotive Group
Royal Collision center is a family owned repair center along with its respective dealerships. With 8 lines of vehicles including Kia, Buick, GMC, Cadillac, Land Rover, Jaguar, Lexus, and Mini, Royal has the expertise needed to repair your vehicle back to pre-accident condition. Royal Collision at the Auto Mall is also the only BMW certified collision center in southern Arizona.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
At least a one week wait for assembly after the parts were received.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very efficient. Plan to have Defender serviced here in future
Likely to Recommend - 5.0/5.0 -
Definitely recommend Luis and their team.
Repair Quality - 5.0/5.0 -
Great experience. Luis and the crew handled a great repair with many moving pieces. Very professional front office with Karla made every aspect painless. Highly recommend Royal Collision. Jim
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
It took a long time to complete the repair
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience! Quick, responsive and proactive. Peyton kept me informed and made sure the repair was complete in the time for a long planned road trip. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Louis and his crew took care of everything very professionally.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
My Experience - 5.0/5.0 -
Everything has been great from start to finish. Work was awesome car look like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luis and all the staff are amazing! I wouldn’t take my car anywhere else.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be coming back to this shop when I am in need of a repair.
Repair Quality - 5.0/5.0 -
My car was as good as new! Very pleased with the service and care that was taken of my vehicle.
Customer Service - 5.0/5.0 -
Luis took the time to email me updates about my vehicle. His customer service was excellent.
Returned Clean
My Experience - 5.0/5.0 -
The advisor Luis and the staff went above and beyond what was expected. To return my vehicle to me in better shape than when it came in.Thank you very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience!
Customer Service - 5.0/5.0 -
Ditto
Returned Clean
My Experience - 5.0/5.0 -
The team is always great. Luis and Karla.
My Experience - 5.0/5.0 -
I was kept updated on the progress of the repairs. Very happy with the work done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wick and friendly. Kept me updated and made sure all my questions were answered
Customer Service - 5.0/5.0 -
Friendly and courteous service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely