Royal Automotive Group
Royal Collision center is a family owned repair center along with its respective dealerships. With 8 lines of vehicles including Kia, Buick, GMC, Cadillac, Land Rover, Jaguar, Lexus, and Mini, Royal has the expertise needed to repair your vehicle back to pre-accident condition. Royal Collision at the Auto Mall is also the only BMW certified collision center in southern Arizona.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
certainly and I have
Repair Quality - 5.0/5.0 -
Always good service
Customer Service - 5.0/5.0 -
excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer interaction
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I rated Royal a 10 because of the quality of the work performed.
Customer Service - 4.0/5.0 -
I was quoted 3-4 days, and on day 4 I called to see if my car would be ready. LM with Luis, but called again and hour later ( no returned call). He informed me the car was going into be painted and wouldn’t be ready until the following day. This was a problem as I didn’t have a ride to the shop, but was able to get a friend to give me a ride. The car was ready, but needed to be washed, so I returned an hour later. At that time, he informed me that a ride could have been arranged. 😀. He was very courteous, knowledgeable and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and service
Customer Service - 5.0/5.0 -
great people and service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Discovered a spot of adhesive on the front passenger seat. Passenger seat had marks on the upholstery. There were hand prints on the head liner
Customer Service - 2.5/5.0 -
Poor communication thru out the process.
Returned Clean
My Experience - 5.0/5.0 -
Car came out looking really good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks good
Customer Service - 5.0/5.0 -
Great personnel .
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Anthony was awesome! The ladies at the front desk were just as friendly! I liked I was kept informed everyday the progress of my repair!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked almost brand new at job completion. It ran beautifully and was so clean inside and out. It was worth the long wait for repairs to be completed.