Royal Chevrolet/Cortland, Inc.
In operation 36 years.
Royal Auto Group is a family owned auto repair business that has been in business since 1989. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 30 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Royal Auto Group, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and delivered as promised.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautifully done and in a timely manner
Customer Service - 5.0/5.0 -
The people in the body shop could not have been friendlier or more efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Let my friends know how amazing customer service was and how great my car came back
Repair Quality - 5.0/5.0 -
I was very excited with car and I thought car looked amazing thank you
Customer Service - 5.0/5.0 -
Very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and friendly service!
Customer Service - 5.0/5.0 -
Very professional and friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks beautiful. Wonderful representatives who answered our questions.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Royal always does amazing work for my vehicle restorations and or repairs.
Customer Service - 4.5/5.0 -
Always in touch with me when changes need to be made or extensions are needed to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Were very polite and kept me updated on my truck
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would have them work on my car any time good people
Repair Quality - 5.0/5.0 -
I would like to say what a out standing place very nice people to work with i would tell anyone to go get your car fix there
Customer Service - 5.0/5.0 -
Very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our repairs were done in a timely manner.the staff was very informative and friendly
Customer Service - 5.0/5.0 -
The staff was very informative and kept me in the loop about the progress of our repairs.They weee also very friendly
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
I am very impressed on the work that they do. I will be sending my son there soon.
Repair Quality - 4.5/5.0 -
I have always been impressed with the work that they have done on all my vehicles that have passed through Royal! I am always a happy and satisfied customer. Thank you all soo much for your time and expertise put into my traverse! She is my baby!
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made a schedule and stuck to it
Customer Service - 5.0/5.0 -
Prompt and always had answer