Royal Chevrolet/Cortland, Inc.

4.8 (243reviews)
98%
3838 West Rd,  Cortland,  NY  13045

In operation 36 years.

Royal Auto Group is a family owned auto repair business that has been in business since 1989. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We've been repairing vehicles for more than 30 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Royal Auto Group, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (243)

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Repair Quality

The service was professional, courteous and on time with extra attention I hadn't expected.

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My Experience

Everything looks great right now and appears to function correctly on the drive home. Though I haven't driven it much yet, if I find something odd in the future I will let you know. So far, it's all good. Thank you everyone!

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Repair Quality

Though I've only driven it a few days, so far everything works well, and the outside appears to be back to new condition.

Customer Service

Body Shop service people were outstanding in both communication and advice.

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Repair was very good!

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Repair Quality

Good quality work! They cleaned and detailed the car as well.

Customer Service

Great communication start to finish.

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Good job,car looks great 👍

Customer Service

People are great there

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Did a great job fixing my car and taking care of me!

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