Royal South Collision Center

4.8 (544reviews)
97%
3115 S Walnut St,  Bloomington,  IN  47401

In operation 57 years.

No repair too small or too large. We service and repair all makes and models. Lifetime workmanship warranty on all repairs. On site rentals, glass repair and replacement as well as many other services offered. Large enough to take care of all your vehicle needs and small enough to still offer that hometown touch with care and concern.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (544)

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Excellent work and customer service

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Great

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Even though it took a few days longer than expected, the quality of work is excellent.

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Great experience

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My Experience

Jeff was very nice to get our repair scheduled quickly! And when he did, he said he thought the repairs would be finished in 4 days. Our family of 6 decided then not to rent a car (no rental insurance). Then, on the 4th day, my husband called regarding status and learned the repair work had not even started and it would be at least 4 more days before the car was ready. Additionally, we had bumper damage, not related to our insurance claim, which when we brought the car in originally, we asked that it also be fixed. When we came to pick up the car, the bumper damage was not repaired. Only the damage related to the insurance claim was repaired. When questioned why the bumper wasn’t repaired as agreed, Jeff said “when things went south, I focused on only the critical repairs,” indicating that we were rushing him to return the car and so he hurried up to finish the most critical work. This would be fair, except we weren’t rushing the repairs - only asking for Royal to hold to the original schedule that was communicated to us. Time was urgent, but had an honest assessment of the timeline been communicated to us in the beginning, we would have bitten the bullet and rented a car and settled in for two weeks of repairs. Aside from those things, Jeff was polite, professional, personable, and most importantly, patched my broken window at 5:20 on a weeknight - which was a godsend. But the survey question is “were you COMPLETELY satisfied?”

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Very good work. Looks excellent

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Definitely! Everyone!

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Royal is constantly wonderful. I recommend them to everyone. Thank you for such high quality!

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Awesome! Every time! Thank you.

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Did a great job, extra shoutout to whoever your painters are - they matched the color flawlessly and I know that’s not easy to do with that bright shade!

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The collision work was excellent. The problem I had was all the eyesight technology warning lights were still on and everything wasn’t quite done when it was turned over to me. Not a big deal I just took it to the Subaru dealership and they took care of it.

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Same as before great service but alarm issue should’ve been dealt with before returning.

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Timely scheduling, work well planned, very pleased with end product, car exterior looks sharper than it has in years, great wax shine-up!

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Very satisfied!!!! Jeff has always been so easy to work with and makes an already frustrating situation so much better. His customer service and communication skills are fantastic EVERY TIME I’ve interacted with him.

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See previous comments 👍

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