R.P. Bell Collision
In operation 19 years.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
Most likely repair shops have issues with deliveries and employees like anywhere
Repair Quality - 3.5/5.0 -
The work was good but it went over a month
Customer Service - 4.5/5.0 -
They gave me updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended to a friend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a while, but Jake and the rest of RB Bell was super communicative and even talked to my insurance company on my behalf to make the experience as seamless as possible. Excellent.
Customer Service - 5.0/5.0 -
Everyone was fantastic.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not likely at all they messed up my car and refused to fix it or even own up to it and also messed up my brothers car who was there having work done at the same time.
Repair Quality - 0.5/5.0 -
I took my car there after a slight fender bender. The repair went fine, but while recalibrating the sensors and cameras in my car they messed up my blind spot sensors then refused to fix it. This feature worked perfectly fine when I dropped the car off and when I got my car back it no longer did I called them and let them know not even an hour after receiving my car back. I don’t understand how I leave the car with the shop and everything is working fine and when I get the car back everything is not working fine and no one had access to the car except the shop and was in the system recalibrating it and somehow it’s not their fault. The average person never mind me does not have the technology to even do that as you would have to be playing with the car computer system. I also asked them to turn a warning light off due to my battery being replaced while in the system, which they did not do.
Customer Service - 0.5/5.0 -
After my cars system was messed up due to the repairs at the shop they refused to fix it or even acknowledge that they had messed it up.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Just took a bit longer than I thought it should have. Maybe due to holidays. But still the experience was great. I was kept informed which is always great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All very professional
Repair Quality - 5.0/5.0 -
Very satisfied with all that folks at Bell have taken care of for me. I was notified at every moment as repairs were being taken care of, as they had a big undertaken. Josh called often to let me know how things were progressing
Customer Service - 5.0/5.0 -
Customer was very adept
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Was given back to me with more issues than it came in with.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
A trusted place for my business
Repair Quality - 5.0/5.0 -
My car looked better than when I brought it home brand new thank you so much if need arises I will always get it done at rp bell
Customer Service - 5.0/5.0 -
Staff needs a raise they do such a great job
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I took my car in to get my bumper replaced. It took me 2 and a half weeks to get my car back. The bumper came in broken. Then they needed to replace my battery and alternator. The alternator came in broken. When I finally got my car back none of my locks worked and my EPC light was on. I have to now bring my car back and not have it for another whole week or more. I paid $900 to get my car fixed and it wasn’t even fixed. It came out worse than when it went in.
Customer Service - 4.5/5.0 -
They were at least understanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jake was very helpful as was AmyRae. Two considerate people who greeted me and helped things go smoothly!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
So far, very satisfied. It looks great. I say so far because I have brought my car to a body shop before (NOT RP Bell) when I was rear ended and my trunk never closed right again. So, I am apprehensive to say it’s great.
Customer Service - 4.0/5.0 -
I would have given a 10, but after the initial visit I never received an estimate by email that I was told I’d receive. Once you began working on the car, I did receive frequent updates which were appreciated.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve been a customer for years and will continue to do so.
Repair Quality - 5.0/5.0 -
Very well repaired vehicle.
Customer Service - 5.0/5.0 -
I was kept updated on the status of my repairs every few days.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great service!