R.P. Bell Collision

4.7 (856reviews)
95%
7 Ocean Park Rd,  Saco,  ME  04072
Bot
Shop AssistantSparkles

In operation 19 years.

Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Rivian Passenger – R1T/R1S

Reviews (856)

Likely to Recommend

Repair Quality

The paint blends perfectly. You’d never know the door was replaced. And they did an incredible job cleaning the interior before I picked it up.

Customer Service

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Repair Quality

They were very professional and the process was stress free

Customer Service

No complaints

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Returned Clean

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I’m not even coming back to the repair shop myself.

Repair Quality

Held my car longer than it needed to be, I popped up Thursday it looked like my car was finished days ago, and I wasn’t notified until after 5pm that Thursday but only because I asked about the stain. My car was calculated to be done that Friday. When I checked on my car in the lot it had a stain on the car door. I asked where they going to wash it, I was told yes, when I picked it up, wasn’t washed, but stain slightly removed. I had to wash my car immediately. It doesn’t take a week and a half to fix a bumper and a few things, over priced, used hourly wages but did not take 12 hours to put on bumper. Customer service was fine, it is just taking advantage of my insurance company and time advantage.

Customer Service

They were pleasant but obviously sneaky

Returned Clean

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Repair Quality

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Repair Quality

Still not done

Customer Service

Was told it was done. It wasn't.

Returned Clean

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Customer Service

Returned Clean

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Awesome service

Repair Quality

Amazing service so quick and so kind

Customer Service

Awesome team

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Repair Quality

Customer Service

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Repair Quality

They missed a damaged piece of plastic, so I had to return. But otherwise quite satisfied.

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Returned Clean

Likely to Recommend

In fact, Dave Tucci had previously brought his Rivian R1T to RP Bell, and he recommended RP Bell. I, in turn, will highly recommend them to anyone else.

Repair Quality

Amazing. We were worried about the extent of the damage to the Rivian, and to the complexity of the car (cameras, software, charging, etc). But the team pulled the robot back together. The hood does seem to be just a bit misaligned on the drivers side, but perhaps that's just factory spec?

Customer Service

AmyRae was unbelievable. Calm, comforting during a stressful time. And very pro-active with her communication during the entire rebuild process. Truly great customer service.

Returned Clean

Likely to Recommend

Repair Quality

good service

Customer Service

Returned Clean