R.P. Bell Collision
In operation 19 years.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from start to finish
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was such an easy transaction working with R.B. Bell collision. I had my rental delivered to me and R.P bell collision took care of my car and kept me informed at all times.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally happy with the repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repair work is good. The paint matches very well. I was surprised when I saw the statement. I didn't realize that it would cost so much.
Customer Service - 5.0/5.0 -
The secretary was polite and very efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It looks good where they fixed it.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was returned to me with check engine light on. Work was not complete. Nothing was said about this issue.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My SUV looks great!
Customer Service - 5.0/5.0 -
From start to finish customer service was helpful and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amyrae was my only human contact with POC Collision. She was efficient, knowledgeable, very helpful, responsive and a very pleasant person to interact with. She is the public face of the company and she was excellent at it. She should get a raise! The work took a long time through no fault of the company. My car new on the market and unexpected additional parts had to ordered. But the workmanship was excellent. All in all it was a very pleasant experience. Great job. I would recommend POC.
Customer Service - 5.0/5.0 -
Great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very well organized & great communication.
Repair Quality - 5.0/5.0 -
Excellent communication and timely repaired.
Customer Service - 5.0/5.0 -
Joshua Conley was very accommodating, informative and kept me up to date on the repair progress.
Likely to Recommend - 0.5/5.0 -
Never endorse you.
Repair Quality - 1.5/5.0 -
I will probably never use you establishment again.. apparently safety is no concern. Replacement of one front tire with a new one and leaving a worn was is acceptable...even after I offered to purchase a new one to make them even. Not even Walmart will only replace one tire . Communication was terrible, still have to bring my vehicle to a different mechanic because my brakes have serious vibration. By the way signing my right to pay cash was probably the worst!! Your people really don't care about customer service!!
Customer Service - 1.5/5.0 -
Never again!!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were incredibly organized and were communicative throughout this process. My car also looks great!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I think they do exceptional work and was very pleased with the work they did. The only thing that I wish I had been advised of is the fact that my tailgate was going to be replaced with one that was auto only (no handle)