R.P. Bell Collision
In operation 19 years.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice, very friendly and they kept me abreast throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
It would be better to inform me of any delay in repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did excellent job on changing the bumper! Everyone is very nice and their customer service is great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have been a bell collision customer in the past. I have recommended them to other people like my friend Barbara Sparrow who also had a great experience. It’s a difficult time following a car accident Bell Collision did the best to relieve stress
Repair Quality - 5.0/5.0 -
My Ruby to Subaru cross track looks amazing. I’m not only pleased with the finished product I’m very grateful for the help of the staff in navigating the logistics with the insurance company and enterprise and just my own angst and stress. Great job thanks to all of you👏👏👏
Customer Service - 5.0/5.0 -
The staff kept me informed. They were easy to connect with and genuinely helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I haven't had a chance to review the original estimate/work order but it seems that all the work requested was not performed. It looks like I was not billed for the missing work-- but I want to review the paperwork to be sure RP Bell understood the repair work request.
My Experience - 5.0/5.0 -
This was a second time I had bodywork done. Literally everyone was helpful and kept me notified. My car looks brand new now. And the workmanship is perfect. Bonus-they washed my car including my windows
Likely to Recommend - 4.0/5.0 -
Would recommend only if friends/family do not care how long it takes, and if they don't mind making the follow up calls.
Repair Quality - 4.0/5.0 -
The body work is awesome and that is why I have not complained. Unfortunately for me I had two accidents in 6 mos. I fill out a form when I get there and I asked to be called this time and I still get emails. Why are you getting my info from the insurance company when I Filled out a form both times when I first come in? Last time I called to see if my car was ready and I was told they talked to my husband. NOT! that was a fib. Why would you talk to my husband anyways if it is my car, my phone number and my email. Actually, they emailed my husband to my email address. That is not talking to my husband, that is emailing me. I think all communication to your customers needs to be calls not emails. I feel like there is a lot of unorganized chaos. You should hire me to sort it all out and create new processes :) 1st accident took 3 months to get my car fixed. 2nd accident took 5 months. I had to call to get my estimates both times and I had to call to get it on the schedule both times. Good work and friendly staff. As long as my car looks good, I am good.
Customer Service - 2.0/5.0 -
No communication both times, I had to keep calling. I was out of town the first time and I had to make other arrangements to pick it up and return the rental. that was a little unfair that I was inconvenienced for poor communication
Returned Clean
My Experience - 5.0/5.0 -
great work, friendly staff, work done on time Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the only thing is: ArmorAll. A Bran New Car doesn't need any. ( in my opinion. I wish they had asked me before )
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
After 4.5 months the truck came back absolutely filthy, has sticky residue all over it / a coffee or stain of some sort all down the passenger side of truck. Body lines are messed up (fenders, hood, door area) as well as a scratch or two. My bed cover is broken and the straps are stuck underneath the cab and is now useless. My rain guards are all crooked and falling off. My fog lights were not installed with what I had beforehand. I understand it was a big challenging job but I am definitely not impressed with the finished product.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The body work was great just the problem with the transmission line and that was out of your control
Customer Service - 4.5/5.0 -
Very pleasant employees
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very easy and seamless experience. Work looks fantastic. Customer service was perfection.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
I was satisfied but part of the car was still dented inward but overall I’m happy with it !