R.P. Bell Collision
In operation 19 years.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend R.P. Bell Collision without any hesitation!
Repair Quality - 5.0/5.0 -
I am grateful to have had R. P. Bell Collision as one of my choices for repair to my 2019 Mazda via my Travelers Car Insurance. The quality of their customer service as well as their actual repair work is excellent.
Customer Service - 5.0/5.0 -
Their customer service is excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks very good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All the other comments I answered before
Repair Quality - 5.0/5.0 -
Professional. Answered my questions promptly. Organized
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The car looks great. Room for improvement would include communication. I had to call several times to check on the status of the car. They did call once to say the car would be ready the next day, but in fact it was ready the day after. I did feel like it took longer than it should. It took 1 1/2 weeks in total. With that said, I know very little about how this type of business works. Maybe 1 1/2 weeks is appropriate.
Customer Service - 4.0/5.0 -
As stated, communication could be improved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job guys-jeri
Customer Service - 5.0/5.0 -
Amazing work
Likely to Recommend - 4.0/5.0 -
I would recommend, but would caution that the communication wasn't the best. Also, I am not sure if this is due to your computer system, but I (Wendy) brought the vehicle in for repair and specifically told Josh that I was the contact. He verified my phone number and said it was all set. Yet, my husband, Jeff, kept getting calls and the emails are all addressed to him, even though this is my primary vehicle, and my email [email protected] does not have his name or initials in it. I find that rather annoying honestly.
Repair Quality - 4.0/5.0 -
I found tape left under the gas cap door and the wiring cable for my hitch was "hanging down" below the bumper after I drove home.
Customer Service - 4.5/5.0 -
I would have appreciated periodic updates from Josh. Instead, I ended up stopping by or calling. The vehicle was originally supposed to be ready on 10/8, but until I called around 3 that day, I wasn't aware that it wouldn't be ready. Made it hard to plan on getting a ride to pick it up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall experience was professional and great customer service and the vehicle looks new again. Thank you!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Dependable Appreciate update calls
Customer Service - 4.5/5.0 -
Friendly Knowledgeable Professional Respectful