R.P. Bell Collision
In operation 19 years.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You where able to do a quick job and our car and i looks awesome. The consistency in which you would update the progress was very appreciated. All of our dealings with your staff was personal and professional. We will be sure to use your services in the future should it be needed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly staff, great service, and proficient work quality.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
None
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
I'm not happy that my trunk has scratches on it, being new and all. There was some kind of white spots that I had to scrape off the hood, I'm the front. Looked like primer that was splattered all over the entire hood of my car. There was a piece not in its place i had to pop into place. Not sure if it's right or not. They washed it with something that made spots that won't go I've washed it and tried to get it out, doesn't work. I have an oil stain on my back seat as well as some kind of dust and pieces of something white all through the car. Very unhappy with the stains on the back seat. No one has ever been in my back seat since I've owned the car. Was perfect, not now. Very unhappy with the clean up FOR SURE! You would think the cat would shine like new after being fixed like mine was. The work itself, looks great i think. Going to go look at other civics and see what the trunk looks like to see if it's supposed to have a gap. Loved the people, just very unhappy with the clean up job and added scratches that weren't there. Not sure you wanted my input as I've been fuming ever since i saw just how filthy it was inside and out
Customer Service - 5.0/5.0 -
They were very nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was a little dirty in the interior and there was some spray paint on the rear passenger's side window.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We will recommend you to anyone we hear of who needs vehicle repair. And would drive down from Augusta any time if we need your services again.
Repair Quality - 5.0/5.0 -
More than satisfied! All aspects of service were excellent!
Customer Service - 5.0/5.0 -
The best customer service EVER from any type of business.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job with handling my repairs and working with the rental company. Would go back if needed and recommend them.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend rp bell to everyone I’ve been to moody’ and I didn’t have the same experience
Repair Quality - 5.0/5.0 -
Very knowledgeable and friendly and the body work they do is outstanding I hve no complaints
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
they were great - I would 100% recommend them
Repair Quality - 5.0/5.0 -
Picked up the car Thursday afternoon and it looked great. Everything appears so far to be working as expected. Dillon at R.P. Bell kept us informed and really went above and beyond to get the repairs done in time for me to travel for a BOT meeting in northern ME without having to take the rental
Customer Service - 5.0/5.0 -
Dillon was truly expectional in overseeing the repair and keeping us informed not to mention his extra effort to getting the car ready a day earlier than scheduled to accommodate planned travel
My Experience - 5.0/5.0 -
Loved all the staff I interacted with. Even when I was super frustrated with my insurance company, they helped me figure everything out and were very communicative! I really appreciate all the help and will return for future car needs!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made the bummer of having a busted up car very easy to deal with. The process was very smooth and everyone I spoke to and worked with was super helpful and informative. My car looks as good as new!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job couldn't be happier with there work definitely going back if it ever happens agine
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work, kind professional team, prompt communication, and easy rental car coordination while my car was in their hands.
Customer Service - 5.0/5.0 -
So nice!