R.P. Bell Collision
In operation 19 years.
Our philosophy is to provide quality workmanship to our customers by utilization of the latest technology, tools and equipment available. In order to do this, we believe it is crucial to invest in our technicians. In order to maintain the highest level of craftsmanship it is imperative that our employee’s go through the latest training in the tools and products they use on a daily basis. POC strives to provide them with continuous training in the areas of new equipment, ASE and I-Car certifications. As part of the standard operating procedures for POC, methodical repair planning is paramount to our processes in ensuring a full scope of accuracy. Being an environmentally conscious company is another vital concern to the well being of our employees and our local community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Wonderful management, customer service the actual repairs to my Miata! Thank you for making a very stressful time so much better! Best Regards NPS
Customer Service - 5.0/5.0 -
Customer service is top notch! The best in the area!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience, job was done well and ahead of schedule and everything looks great!
Customer Service - 5.0/5.0 -
Great experience, everyone was friendly and professional. I got regular updates and the whole process was simple.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I was in an accident in April Car went in to RP Bell on April 22nd After two months we were told next Friday, next Friday at least three times. They did cover the last week of my rental car which I appreciate but otherwise I drove around a small car with a toddler instead of my SUV and paid 1000 for a rental car. No sense of urgency from them. They had me pick the car up the evening of 7/3. Of course closed the following day for the 4th, so when I noticed issues had to wait until the following week to bring them up. My husband brought the car back up for scratches over the rear wheel, a door sticking/making a noise, and it pulling to one side. They said they would get back to us. Two weeks later we hadn’t heard anything, so my husband calls again. Was told they hadn’t heard from our insurance company so they couldn’t do anything. My insurance company said of course they would pay for these additional things. Why my car was released to me a month ago and we still have no resolution or communication from them. It is now August-4 months since the accident. I don’t know if this is typically how you do business, but would not recommend.
Customer Service - 0.5/5.0 -
Poor communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and friendly staff!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The car was not washed and where window was buffed I could not see out of it . They said they washed car it did not happen .
Customer Service - 4.5/5.0 -
Good service .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team and seamless process. Everything was organized from the intake process to the pickup. I will be happy to use them again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will return on my own for small dents.
Repair Quality - 5.0/5.0 -
The front side on th passenger side of my Toyota Corolla where the damage was done was so well repaired that the entire car looked like the day I drove it off the dealership lot with only 8 miles on it.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My family has been satisfied with the service and work for years. it's the only place I would recommend.
Repair Quality - 4.5/5.0 -
Have to go back and address a rattle in the truck. Work looks great!
Customer Service - 5.0/5.0 -
Very strait forward and easy to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job. Like new!
Customer Service - 4.0/5.0 -
More follow up would be nice.
Likely to Recommend - 3.0/5.0
Customer Service - 3.5/5.0 -
Dillon was keeping me updated on all the delays and was very helpful.
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
I am grateful that I was able to get an appointment quickly and my repairs were done ahead of schedule. My car looks great. Also, I received updates.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Contacted too many times for surveys