Russell Collision Center
Russell Collision is a family owned dealership collision center that has been serving the community since 1963.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job. Thank You
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very pleased with your services and thank you very much for the rental car and if I have any collisions in the future I will recommend you
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I would say the repair was done perfect. The communication was laging.
Repair Quality - 3.0/5.0 -
I was not informed of the reason the repair was taking so long. My insurance agent had to call to find out the reason.
Customer Service - 1.5/5.0 -
I called to check on my car. I was told that they would call me when it was done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repair was very good. The repair time was very slow. The estimated time to complete the job was 4 days and it took 15 working days to get my car back.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Does good work
Repair Quality - 5.0/5.0 -
Job was done properly
Customer Service - 5.0/5.0 -
Job was done to our satisfaction
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Spencer is the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for getting my car back so quickly! Even detailed the inside. It is like driving a new car. I would recommend Russel Collision to anyone needing your services!! Spencer and Mike are great to work with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work was done fast and flawlessly. Paint was a perfect match and without blemish. I can highly recommend Russell Chevrolet Collision Center.
Likely to Recommend - 1.5/5.0 -
Did good work but communication was miserable
Repair Quality - 5.0/5.0 -
The repair itself appears to have been done very well. The communication from Russell was miserable. What was to be a 3-4 day repair, turned in to a 10 day repair with Russell never reaching out.
Customer Service - 0.5/5.0 -
3-4 day repair turned in to a 10 day repair with no communication from the shop. I would call and be told in would be ready in 2 days…that happened 3 different times.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend them to family and friends.
Repair Quality - 5.0/5.0 -
The agents were extremely helpful, courtesy and friendly. They were concerned about us.
Customer Service - 5.0/5.0 -
The shop attendant was very polite and pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A very happy customer. A great job by the employees at the body shop and at the front office. Thanks for a job well done.