Rusty Wallace Collision Center
Rusty Wallace Collision Center is a locally owned business with over 75 years combined experience. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text & email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job!! Car looks brand new and cleaned inside and out.
Customer Service - 5.0/5.0 -
Keep us updated and very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Went beyond my expectations
Customer Service - 5.0/5.0 -
David and his team were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service center was fantastic. Employee’s were very good at communicating and always made sure I was aware of any updates with my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new and everything feels factory-perfect!
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect. Great communication.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Not sufficient
Repair Quality - 2.5/5.0 -
Not finished net Went to pick it up and they didn’t fix the dents in the cab and the bumper is not straight on it charged my insurance 28 thousand dollars for repairs and still didn’t do it right
Customer Service - 2.5/5.0 -
They have not finished with it yet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rusty Wallace Collision has an excellent staff from the front office through to the service department. They kept me apprised of what repairs were needed and kept me up to date with the progress. My car looks great; they cleaned it inside and out. It is back in peak condition.
Customer Service - 5.0/5.0 -
Excellent service as stated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Totally helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car and detailed it, so I am very happy with the technical work!
Customer Service - 4.0/5.0 -
Everyone there was very nice and the person I originally interfaced with who assessed my car was incredibly helpful. I was slightly frustrated by the lack of communication about the timeline of repairs because I was originally told my car would only be in the shop for a few days; the amount of time I know could not be avoided because of parts being ordered, but not having any idea what was happening or when I would get it back was inconvenient. I called multiple times to get updates but was never given an update beyond “it will probably be ready next week”
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The repair was great. The service was great. The only thing that upsets me is the power to my passenger door was not hooked back up, so now I can not use the lock or window.
Customer Service - 5.0/5.0 -
They were so nice. They even stayed late to return me my debit card which I had left at the location prior. Thank you for being honest.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took 2 months to get an appointment due to a mistake. The bumper was the only repair & it took 10 days. It would have been a full 2 weeks but I told them not to detail it because I needed my car back ASAP.