Dalton Collision, Inc. Knoxville-Powell

4.8 (4,822reviews)
97%
718 E Emory Rd,  Knoxville,  TN  37938
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Shop AssistantSparkles

In operation 8 years.

Servicing the Greater Metropolitan Knoxville area and surrounding counties. Our Blaine location has been I-Car Gold class 24 years. This is longer than any shop in Tennessee. Our new state of the art Knoxville 2nd location will help us serve our customers even better. With our new Infrared robotic curing technology in our spray booths, we can dramatically reduce cycle time to insure your vehicle is repaired right the first time and faster than convention repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Fleet
GM Electric Vehicles
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Scion
Subaru
Tesla
Toyota

Reviews (4,822)

Likely to Recommend

Repair Quality

Very satisfied with quality of repair and the great customer service

Customer Service

Likely to Recommend

wonderful work, wonderful people, very friendly and helpful. i’d recommend these guys to anyone.

Repair Quality

Wonderful staff, very helpful and reassuring. definitely a great bunch of people who you can laugh and be serious with at the same time!

Customer Service

Wonderful people! everyone was helpful and gave straight directions and explained everything thoroughly.

Returned Clean

My Experience

Melissa and Shelley were wonderful throughout the process. Anytime I had a problem, all I had to do was let Melissa know and she immediately tried to get it resolved. She helped keep my sanity. Great job Melissa!

My Experience

It's unfortunate that I'm as unlucky as I am but with every accident that I've had I've always counted on Dalton to repair. They go above and beyond to make sure that everything is perfect. Having that lifetime warranty is also a plus. I'll never take my car anywhere else.

My Experience

I loved the communication on the progress of the repairs. The office staff was very helpful as well.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Likely to Recommend

In a heartbeat

Repair Quality

You guys done a great job she looks like she was never hit I would recommend Dalton collision to everyone that needs repairs from a wreck or any kind of body work cause I am very pleased thanks again for taking care of my Jeep she looks great

Customer Service

The front desk girls they we're very nice And to the angels you have working there thanks to all of you

Returned Clean

My Experience

They are wonderful, they keep you updated and I never had to call and check! My Honda looks great, they washed and vacuumed it out! I am very grateful!

Likely to Recommend

Repair Quality

Awesome people, they keep you informed by text!! You don’t have to call them!

Customer Service

I would give this a 12 everyone was kind and patient

Returned Clean

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Repair Quality

Customer Service

Excellent staff. Both front desk staff members were spectacular.

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Repair Quality

Excellent service! Great communication.

Customer Service

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Repair Quality

Customer Service

Too many changes in when the car would be ready. It was a third car so I wasn't pushing it but it went from ready on Wednesday to Friday to Monday to Tuesday. I have a busy schedule and need to arrange things so an actual it will be ready would have been more useful.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Great job! Staff is amazing. Great communication and care for us. I highly recommend Dalton Collision-Powell.

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Did it exactly what they said and on time.

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Repair Quality

Done work well and on time

Customer Service

Very professional

Likely to Recommend

Repair Quality

The team at Dalton Collision did an excellent job on the car and the communication throughout the process was very helpful. Thank you!

Customer Service

Very helpful and pleasant to work with.

My Experience

Very professional, great communication. It looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very professional and the work to my vehicle was done in a timely manner!!

Likely to Recommend

Repair Quality

Would not go anywhere else to have my vehicle fixed, because they are first class on repairs and the way they treat you!!

Customer Service

Customer service was awesome!!

Returned Clean