Rusty Wallace Collision Center
Rusty Wallace Collision Center is a locally owned business with over 75 years combined experience. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text & email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0 -
Quality was excellent. Communication was poor
Repair Quality - 5.0/5.0 -
The quality of work was excellent.. the communication could use a little work.
Customer Service - 2.0/5.0 -
Received call with apologies that they dropped the ball could have already had me in that the guy no longer with company and paperwork was on his desk and we’re going to push me thru. They said be ready on2/2/23 on 2/1/23 the gentleman who no longer worked they called said it would be the ready on the 2/10/23 then 2/15/23 .. little shady.. but quality of work was perfect!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staff was always very friendly and polite. I was updated about my car. It was also detailed when I got my car back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Found a hole in my tonneu cover when I got home. Repairs took longer than expected and seemed like they let my truck sit on the lot for several days before looking at it. No other complaints so far
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only reason I say 9 and not a 10, bumper was the wrong color and had to come back. Now it looks great. Thank you all so much.
Customer Service - 5.0/5.0 -
They were all great
Likely to Recommend - 4.0/5.0 -
Only complaint is short notice of completion on Friday 2 hours before business closed for the weekend.
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Very disappointed in having to pay two days of rental out of pocket. Found out car was ready while at work and no way to pick up before closing of business on Friday. Repair shop closed on Saturday and Sunday.
Likely to Recommend - 5.0/5.0 -
Used prior , now , and will again ( if needed ) !!!
Repair Quality - 5.0/5.0 -
Kept me informed , and did what they promised , when they promised ....
Customer Service - 5.0/5.0 -
EVERYONE was great , in how they talked with me !