Sam Boswell Buick GMC Mt Dora
In operation 47 years, 37 years at this location.
Here at Sam Boswell Buick GMC of Mount Dora we have a complete autobody repair facility to complete almost any auto body collision need (all make and models) body techs and painters are ASE certified, we also have a complete service center, with GM certified master techs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service personnel, finish job looks great.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
After servicing our truck, numerous items were not completed. We had to point them out and ended up returning twice for problems associated with the service. We have brought our trucks to this dealership for many years and was satisfied with our experience but I have lost trust that my service will be done with pride and satisfaction. We will be looking for a different service provider in the future. Maybe it is a sign of this generation, they only do what they have to to get by! No pride in workmanship! The customer should not have to tell them what they should have done. This pertains to service not body work, the body work and process was awesome! No complaints there!
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Didba very good job. I have no complains
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice and polite and helpful
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with repair and Karl,awaiting replacement headlight repair
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The car itself was really good but the process needs some work. The transparency of the service department is nill and void. The incident occurred in July. I chose Danny Lynn because of the same excellent work of the guys that do the labor. Unfortunately the communication in the front office of the body shop is the problem. That woman at the desk has no business dealing with the public. Her people skills are very poor. I turned the vehicle in on a Saturday in the beginning and came back because the car was sitting in the exact spot that I had left it a week later.The reason per your staff was because the other insurance company had not responded. Remember I am incurring rental fees now for a week . And yes Statefarm was at fault., but the issue was resolved the moment i called, had Danny Lynn taken a moment to follow up they could have saved the customer 100 s of dollars . So, I call Carl back and he said ‘oh great bring it in. Now it’s August, the car sat for another week and I called, again, and questioned the time barrier and was told that it would be the following week. Another week of rental fees. The following week Statefarm calls to inquire about my satisfaction of the service I received and my car was still sitting. So I called Carl, again and told him and he walked up front and found the check paid in full! Then started the work. Two weeks later I went to get the car and Tony was rude and that’s when I came up front and spoke to someone that said he was sort of the boss . So please don’t bother me anymore and I won’t bother you!
Customer Service - 0.5/5.0 -
Tony should not be in this area of customer service, she was rude and had very few people skills
Returned Clean
Likely to Recommend - 5.0/5.0 -
Used you before new owners but crew is still around
Repair Quality - 5.0/5.0 -
Your crew and staff did a fine job.
Customer Service - 5.0/5.0 -
Good work
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
You guys didn’t put back on the carbonite edition bumper
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Aaron Belair, Your body shop crew is outstanding!! Your manager Karl and his team went above and beyond to make my mothers car look brand new. Thank you very much, my mother is over the moon with her car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied and done exactly when they said it would be. Highly recommend!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
-Bad communication with myself and geico -ordered a wrong part, causing me to wait longer than I was told -too much confusion
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and staff :.)
Customer Service - 5.0/5.0 -
Great Staff And service. :>)