Sam's Auto Land
In operation 39 years.
For over 25 years our goal has been to ensure complete satisfaction. We want you to feel confident that we can meet all of your expectations because you are our #1 focus. Established in 1987, we have the experience and knowledge to provide the complete automotive repair service that you expect.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Great efficient service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do great work.
Repair Quality - 5.0/5.0 -
Sam autoline gets a 12 in my opinion for the Expedia and excellent job they did to my vehicle they finished about 4 days earlier than they said they would I am completely happy with sound all the way this is actually the second car hours that they have repaired with no issues.
Customer Service - 4.5/5.0 -
Yes, I was satisfied. Only had to get them to put a grommet under the hood on the left side. It wasn't attached like the right side. They did it, thank you Sandra.
Returned Clean
My Experience - 5.0/5.0 -
The team was excellent in fixing my 2017 Camry.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Both Yvette, receptionist, and Ramiro “Mido” Huizar, associate, showed excellent customer service and were professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
No quality inspection of the work
Repair Quality - 0.5/5.0 -
We had to go 3 times to try and pick up the car and each time there was something wrong with the work. The first time, the plastic fender piece had some dents in it and so they had to request a replacement. The second time they called to let us know the car was ready, it seems that the fender piece was not not attached correclty as their was a gap where it met with the rear bumber, so we had to leave it again. The third time, the piece was attached correctly, but they had scratched it in taking it off and putting it back in, I assume. We needed the car back, so we took the car, but let them know of the scratches and that we were not happy with their quality of work. They could have easily fixed the issue the first time if someone did some sort of quality inspection, but they did not all three times. Since this is the type of work being done at Sam's Auto Land, we will not be bringing our car back here ever again.
Customer Service - 3.5/5.0 -
Ramiro was friendly and acknowledged the issues and offered to have them fix the issues every time.
Returned Clean
My Experience - 5.0/5.0 -
So perfect. I am always amazed with the professionalism every time I have used Sam's with every employee. The job is always perfect.
Likely to Recommend - 5.0/5.0 -
I do. Often
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sam's is the best. Terrific employees and fantastic results.
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the professionalism of the office staff and also Mido. I am very pleased and satisfied with the work that was done to my car. Also, they were able to wax the rear top spoiler out, It came out. Great thank you job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, the front desk is wonderful and Vic was very quick and helpful is fixing my vehicle and working with my insurance. I am very pleased to have my car back and will be referring others and praying I won't be back anytime soon but if I need to, I'll be returning only to Sam's Auto Land. Thank you all!
Likely to Recommend - 5.0/5.0 -
Already told my family, friends and a few coworkers and customers where to go.
Repair Quality - 5.0/5.0 -
Great repairs, I'm so happy to have my car back and thankful for Sams Auto Land. Told some coworkers about the repairs and how glad I was to see despite my insurance and car dealerships hiccup, Sam's was already coming through as Champions and fixing my car as new. I really am praying I don't need to return but if I do, I'm only choosing Sam's Auto Land. They are quick, simple, and done right the first time too!
Customer Service - 5.0/5.0 -
Customer Service is a gem and make you feel comfortable and welcome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
I’ve taken all of my vehicles to Sam’s Auto Land over the years, and they’ve consistently done excellent work. That’s why I’m a little disappointed with this experience. I know the quality of work they’re capable of, and this repair didn’t seem to reflect the high standards I’ve come to expect from them. It felt as though they may have been extremely busy, and as a result, the finished product didn’t come across as polished or professional as I know they can deliver. I remain confident in their abilities, which is why this outcome was surprising to me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looked good.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and communication.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Sam's Auto Repair to my friends and family. Just need to improve on the communication between repair shop and customer.
Repair Quality - 5.0/5.0 -
I am very pleased with the quality of the repair job.
Customer Service - 5.0/5.0 -
I got a phone call from the front desk receptionist to inform me that Sam's Auto had been contacted by AAA Insurance (my auto insurance company) that I will be bringing in my car for repair. I informed receptionist as to the date and time I will be coming in. I was introduced to Matthew Enriquez that did the inspection of my car. Matthew reviewed the inspection report with me. Matthew was very patient and made me feel at ease going through this experience. Matthew was also there when I went to pick up my car. I did express to Matthew how pleased I was with the work that Sam's auto repair crew did. Based on my experience with the front desk receptionist, my review of the inspection with Matthew and the repair job done to my car I would definitely refer my friends and family to Sam's auto. The only dissatisfaction was the lack of communication from the repair department.
My Experience - 5.0/5.0 -
Great work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great jib
Customer Service - 5.0/5.0 -
Great job