Sawgrass Infiniti Collision Center
In operation 6 years.
Opened in 2020, the Sawgrass Infiniti Collision Center is loaded with the latest technology as well as our staff has advance training. We pride ourselves on the highest quality repairs possible, with safety and proper repairs at the forefront of all decisions made. If only the best will do, we're the collision center for you! We are a Subaru, Nissan, Infiniti, Crysler, Dodge, Fiat and Jeep Certified Collision Center. We do also service all makes and models and work with all major insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Although the repairs were completed slightly after the original estimated date. Infiniti kept me informed and aware of the process. Upon arrival to pick up the car there was an issue but it was immediately addressed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Francis was very patient with me to be sure I was happy with everything throughout the process. She went out of her way, even to help me with my insurance company to get them to pay for a rental car, etc. she kept an open line of communication with me throughout, which was what I wanted (i am very picky about my Red Sport). Both Francis and the body shop in particularly, the painter, did excellent work. I am very happy. I made the decision to use the collision center at Sawgrass Infiniti, where I bought the car in the first place.
Customer Service - 5.0/5.0 -
Ditto above. Collision manager Francis Regno was efficient and professional throughout, making the process is easy as it could be.
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job and Frances was very professional and easy to talk to. The job was done on time and exceeded my expectations. Good work and good customer service!šš½
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They did not do a great job with my car. Some clamps that connect the bumper were not put on. I had to take my car back and also the bottom cover was coming because they did not put on correctly. Also when hood was completed, there was some type of residue from paint that they had to go and repeat. I feel like it was a rushed job even though they had my car for a while. Customer Service was ok but the work itself couldāve been better
Customer Service - 4.0/5.0 -
Only because they fixed the problem that needed to be corrected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Francis was great and very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The quality of changing the back part of my bumper was good but I needed to go back two times after I got my vehicle for them to fix the front bumper of my vehicle.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
vehicle looked good as new
Customer Service - 4.5/5.0 -
everyone was very helpful when we called, but i feel they could have been more proactive in terms of notifying us of progress
My Experience - 5.0/5.0 -
Perfect Awesome š
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend anyone to Infiniti collision. My experience with Mr. Donovan was pleasant and very professional. He got my vehicle back to me in a timely fashion. And the work was excellent.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Sawgrass Infiniti scores 100!
Repair Quality - 5.0/5.0 -
FANTASTIC
Customer Service - 5.0/5.0 -
PROFESSIONAL
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Subject: Complaint Regarding Double Billing and Insurance Issues Dear Infinity Collision Center, I hope this message finds you well. I am writing to express my deep dissatisfaction with the recent experience I had at your facility regarding the repair of my vehicle. I paid for the repairs in cash at the time of pick-up, expecting that this would settle the bill. However, I later discovered that Infinity Collision Center also claimed the repair costs from my GEICO insurance. This resulted in me being charged twice for the same serviceāonce in cash and once through my insurance. This double billing has caused my insurance rates to increase significantly, and I am now paying almost $500 a month for my insurance. This situation is unacceptable and has caused me considerable financial strain. I request that you address this issue immediately by refunding the amount paid in cash and rectifying the claim with GEICO to prevent further impact on my insurance rates. I also expect a prompt response to this matter to avoid any further escalation. Thank you for your attention to this urgent issue. I look forward to your swift resolution. Sincerely, Virginia
Customer Service - 1.5/5.0 -
No knowledge of what is going on and double billing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job on my vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Don and all staff provided an excellent customer service