Scarlett Collision Center, LLC

4.9 (362reviews)

99%

(931) 484-8000

20 Hwy 70 E, Crossville, TN 38555

99%

See Photos

20 Hwy 70 E
Crossville, TN 38555

Get Directions Website Email

About Scarlett Collision Center, LLC

See Photos

20 Hwy 70 E
Crossville, TN 38555

Get Directions Website Email

In operation 8 years, 5 years at this location.

Since 2018, Scarlett's Collision Center has provided motorists in the Crossville, TN 38555 area with comprehensive auto body repair services that include Auto Body & Refinishing Services , Collision Repair Services, and Towing. Our goal is to offer the best services available at affordable prices to get you back on the road in no time. You'll be hard-pressed to find the same level of expertise that our auto body specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair alternatives. Trust Scarlett's Collision Center with your car, truck, or van. To learn more about the services we offer, please contact us by phone at 931-484-8000 or send us an email. We also invite you to learn more about our dedication to you, our valued customer.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

Cash

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (362)

Sort By:
Newest
Rating

358 Customers Rated

5 Stars

91.2% Complete

(330)
4 Stars

6.9% Complete

(25)
3 Stars

0.6% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0.3% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting that their vehicles looked flawless or brand new after service. The attention to detail, including cleaning vehicle interiors and exteriors as part of the repair process, was frequently highlighted as an unexpected and appreciated bonus. Communication was a strong point for most customers, with many appreciating regular text and phone updates throughout the repair process. Timeliness was generally well-received, with several customers noting their vehicles were completed on schedule or even ahead of time. A few customers mentioned they had to follow up for status updates, suggesting that more consistent proactive communication could further enhance the experience. Overall, the shop earned strong recommendations from its customers, with many expressing they would return and refer friends and family.

Select to learn more

Service Quality
Timeliness

"... done on my car were mainly exterior body repairs.Their work was excellent My car looked perfect when I picked it up. They had even washed my vehicle and cleaned the ..." Read more

"Cannot see the repair. Flawless"

"Overall, Im very satisfied with their work. When I went to pick up my vehicle after the repair, ..." Read more

"Beautifully done. Honestly looks like new."

"Excellent work from paint match to alignment of bumper and meshing of seems."

"Very timely! No delays whatsoever."

"Once the parts came within a week my car was repaired in a very timely manner under a week"

"... provided a good estimate, was easy to work with, scheduled the repair and it was completed early." Read more

"My vehicle was ready and I loved the updates they gave me about my vehicle."

"Well ahead of schedule"

Service Quality
Timeliness

Service Quality
Timeliness

"... done on my car were mainly exterior body repairs.Their work was excellent My car looked perfect when I picked it up. They had even washed my vehicle and cleaned the ..." Read more

"Cannot see the repair. Flawless"

"Overall, Im very satisfied with their work. When I went to pick up my vehicle after the repair, ..." Read more

"Beautifully done. Honestly looks like new."

"Excellent work from paint match to alignment of bumper and meshing of seems."

"Very timely! No delays whatsoever."

"Once the parts came within a week my car was repaired in a very timely manner under a week"

"... provided a good estimate, was easy to work with, scheduled the repair and it was completed early." Read more

"My vehicle was ready and I loved the updates they gave me about my vehicle."

"Well ahead of schedule"

Betty (Toyota owner) reviewed 8/27/26

Mark (Volkswagen owner) reviewed 8/27/26

Job looks great .

Quick responses to questions and request.

Jerry (Honda owner) reviewed 8/24/26

Constance (Chevrolet owner) reviewed 8/21/26

Scarlett's has aways done an excellent job repairing our vehicles. I would recommend to anyone who needs auto repair.

Cindy (Chevrolet owner) reviewed 8/20/26

Joshua (Chevrolet owner) reviewed 8/20/26

Communication and work were great

Maryanne (Mazda owner) reviewed 8/17/26

I had to take it back for more repair

Anne-Marie (Lexus owner) reviewed 8/17/26

Sandra (Nissan owner) reviewed 8/12/26

Scarletts can't be beat

Absolutely Great Service! My car was fixed in 4 days. These are great people!

Absolutely Amazing

Brian (Chevrolet owner) reviewed 8/7/26

Great service, in and out quick! Friendly, paint job was excellent, very happy with our service.

Anne (Lincoln owner) reviewed 8/6/26

Nichole (Lexus owner) reviewed 8/6/26

Brenda (Kia owner) reviewed 8/5/26

Rick (GMC owner) reviewed 7/27/26

I’m glad to have chosen them they was on it and got job done

Great

Stuart (Ford owner) reviewed 7/27/26

Cinthya (Nissan owner) reviewed 7/27/26

Ericka (Subaru owner) reviewed 7/16/26

Sheila (Chevrolet owner) reviewed 7/16/26

Sue (Nissan owner) reviewed 7/13/26

Carrie (RAM owner) reviewed 7/9/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Scarlett Collision Center, LLC

About Scarlett Collision Center, LLC

Reviews (362)

358 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?