Schaefer Autobody Centers - Columbia
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0 -
Hope to hear from you soon
Repair Quality - 2.0/5.0 -
Only problem I have is with how the paint did not match. My car is less than a year old and it is fairly noticable looking from the side that it was wrecked and now and has a new rear end. I talked with the boss and he said we would schedule a date for him to try and make the paint match a little better but still have not heard anything from him on a date.
Customer Service - 3.5/5.0 -
Everything besides the paint job was great, just waiting on a date to get a re paint
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied!
Customer Service - 4.0/5.0 -
Good but getting through on phone is nearly impossible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Overall satisfied with customer service. There were times it was hard to get through via phone call, I never received text updates, and there was a breakdown of communication when repairs got delayed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
There were light indicators on the dash that had to do with Automatic bright lights, lane keeping assist, front collision alert system and the blind spot awareness for the side mirrors. I bought a new mirror so the blind spot awareness works now but I still have all the other indicators still in the dash. On the paperwork, you did diagnostic checks pre and post work so I don’t know why this wasn’t addressed or clarified on when I picked it up. None of these indicators were on prior to my accident. I don’t know if the issue is simply plugging into a computer to reset the system but again, I don’t know why this wasnt addressed when you did a diagnostic check. I plan on calling this week to talk to someone about it and see if next time I’m in Columbia that I can drop it off so you all can check what’s going on. The door and everything else that was wrong with my car is perfect and no problems, the paint job looks amazing. The only issue is all the indicators still in my dash so that’s why I gave it 7/8 out of 10 instead of 10/10.
Customer Service - 5.0/5.0 -
Lady at the front was amazing.
Returned Clean
My Experience - 5.0/5.0 -
Although the repairs took a bit longer than we anticipated due to unavailability of some parts, they were completed expeditiously. We were kept informed almost daily about the progress and notified quickly when our car was ready to be delivered. We would definitely recommend Schaefer Autobody to anyone needing repair work. Our experience was very positive.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Reverse light on right rear side isn’t working properly probably due to impact
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Took longer than expected but overall a great bunch of people and easy took work with. Enterprise on the other hand not so much 😀😔
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top notch service and continuous communication on repair progress. Total professionals. Highly recommend.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Schaefer was fast and courteous. They kept me informed all along the way. Letting me know when the parts came in and when they started and finished the work
Customer Service - 5.0/5.0 -
Schaefer was fast and courteous. They kept me informed all along the way. Letting me know when the parts came in and when they started and finished the work