Schaefer Autobody Centers - Columbia
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent communication and very happy with the work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Service was great. Communication was also good but the fact that my car was gone through was kinda disturbing. Some small things were taken .
Customer Service - 4.5/5.0 -
Service was great. Communication was also good but the fact that my car was gone through was kinda disturbing. Some small things were taken .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My son was in accident, hours away from our home. I couldn’t be there with him and didn’t know what to do. I called Schaefer and Ashley answered. She was so compassionate and helpful. Really made my heart calm feeling we were going to the right place, seemed to care for us more than a customer but as a fellow human. Then our agent, Rick was informative and kind. Helping me understand every step of the way. In fact, we had an experience that has solidified that our other cars hail damage will now go to another location. Just hoping for the same experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was repaired as promised and the door works again!
Customer Service - 5.0/5.0 -
Texts were extremely helpful. Everyone I worked with were extremely nice.
Likely to Recommend - 4.5/5.0 -
I like them and things happen sometimes Schaefer Autobody is my go to place when I need them. And yes I would recommend them
Repair Quality - 4.0/5.0 -
It took a long time to get my car back over a month but other than that service was good
Customer Service - 5.0/5.0 -
Customer service was good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for keeping me updated on the status of the repairs towards my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
My experience at Shaefer autobody was very positive. I brought my truck in for an estimate for hail. They got me a quote quickly and worked with my insurance company. I barely had to do anything. The repairs were completed quickly as well. And would have been faster if we weren’t waiting on a part. It was even during Christmas/new year holidays. My truck looks brand new.
Customer Service - 5.0/5.0 -
Everyone I spoke with on the phone or in person was helpful and friendly. They even gave me part of a plant in their office to grow at home.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Vehicle was repaired perfectly. Slight communication issues and delays that may or may not have been out of everyone’s control. I was hoping the survey would be more than a yes or no. 4/5 stars for Schaeffer.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Quality of work is the highest quality. Multiple delays due to the wrong or sub par materials. Lack of communication about delays as they happened was my greatest complaint. They set expectations, but were due to miss them and that was not communicated. I understand the reality of shipping, newer hybrid vehicle complications, and labor delays, but the repairs, in my opinion, should have been pretty cut and dry. It took 6 weeks. I was told initially it was cut and dry, 2 week wait but to prepare for 3. I wasn’t prepared for 6…or 5.
Customer Service - 4.0/5.0 -
Quality of work is the highest quality. Multiple delays due to the wrong or sub par materials. Lack of communication about delays as they happened was my greatest complaint. They set expectations, but were due to miss them and that was not communicated. I understand the reality of shipping, newer hybrid vehicle complications, and labor delays, but the repairs, in my opinion, should have been pretty cut and dry. It took 6 weeks. I was told initially it was cut and dry, 2 week wait but to prepare for 3. I wasn’t prepared for 6…or 5.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great shop. great people. Great service. Great work.
Repair Quality - 5.0/5.0 -
Well, I can’t speak to the longevity of the fix. It looks flawless fresh out of the shop. Great work!
Customer Service - 4.5/5.0 -
Mostly excellent!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand new.
Customer Service - 5.0/5.0 -
They communicated and kept me updated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great job and so far no issues