Schaefer Autobody Centers - Columbia
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
10 out of 10 experience
Repair Quality - 5.0/5.0 -
Everyone was patient when asked questions and kept me up to date on the progress which gave me a piece of mind. When I got my car back it look brand new.
Customer Service - 5.0/5.0 -
Everyone was wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The headlight took forever to get in.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
Car looks great. Lines are straight Got it done fast
My Experience - 0.0/5.0 -
Engine fan runs longer than before. Door locking mechanism still clicks 3 or 4 times upon lock/unlock and we definitely told our Webster Groves location about this needed fix but it didn’t get passed on to the Columbia location to fix.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
What a great company! From the first time I walked through the door to picking up my vehicle it was a great experience. I really appreciated the weekly updates on the progress of the car repairs and the caring atmosphere of all the employees. Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I liked the text updates, the friendly service and estimated time my car would be finished. Very satisfied with the excellent outcome of the body work. You are awesome!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Repairs look good no issues 👍
Repair Quality - 5.0/5.0 -
The only thing I want to address is the manner in which they did not follow up with getting my car into the shop after looking at it and they had taken pics but never called me to bring the car in to the shop for the repairs. I had to call them and it was 3 weeks after the initial appt that they took a look at the vehicle . They told me they would call and set a time for the drop off for the next week and I never received that call, And when I had to finally call them back they said I never came in but he def had taken photos on the first intial visit. That was odd to me and they definitely should follow up with clients better. Other than that rest of the repairs went fine took about 4 weeks compared to the last repair on the same corner panel took 2 weeks for the repair . But I had a loaner vehicle so it was fine and not a issue . The repairs look fine 🫠
Customer Service - 3.5/5.0 -
I explained this rating in my first paragraph
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
One of the few times I’ve taken my car in a haven’t been treated like “a young girl who knows nothing about cars” it was the best customer service BY FAR of anywhere I’ve taken my car
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Took a very long time and poor communication. Work was incomplete, they disposed of my license plate and badges not installed.
Customer Service - 3.0/5.0 -
Checking in was perfect and then I was asked permission if they could ship my car to their other shop in Columbia MO, that’s when things slowed down instead of moving quicker
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mac made this process so easy and informed me of my cars progress every step of the way! I was so happy to have my car back! Big Blue and I thank you all at Schaefer Autobody!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done very well and finished in timely manner.
Customer Service - 5.0/5.0 -
Polite and respectful.