Schaefer Autobody Centers - O'Fallon IL

4.8 (1,026reviews)
95%
1290 Central Park Drive,  O'fallon,  IL  62269
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In operation 41 years.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Volvo
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Email

Reviews (1,026)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with many highlighting daily text updates and proactive status reports that kept them well-informed. The quality of repairs receives outstanding feedback, with numerous customers noting their vehicles look like new or as if the damage never happened. Timeliness is a major strength, with many repairs completed ahead of schedule, often days or weeks earlier than promised. Customer service excellence is repeatedly mentioned, with staff described as professional, friendly, courteous, and knowledgeable. The seamless coordination with insurance companies and rental car services adds significant value to the customer experience.
AI-Generated from reviews written in the last 12 months
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"... beyond to make sure everything was handled with care. My vehicle looks as good as new, and I couldnt be happier with the quality of the repair. Thank you to the entire team for doing such a great ..." Read more
"... helpful and always kept us up to date on our car. The repair work was excellent. You can't tell the car was ever damaged." Read more
"Its like the accident never happened"
"The job done on my car is fantastic it looks like a brand new car! It was a great experience working with Schaefers ..." Read more
"... it was projected to take around 2-3 weeks, however they ended up completing work a whole 2 weeks ahead of schedule despite it being the holiday season. In the future, ..." Read more
"Ready early"
"... informed of my vehicle's progress as the days went by. Car was ready 2 days before original completion date. Very good experience. .." Read more
"It was completed a week ahead of schedule"
"Vehicle was ready two days before promised."
"It was ready earlier than expected."
"From the first contact by phone, the communications have been exemplary. Very good - status reports, next steps, etc. Never felt lost in the process. ..." Read more
"Loved the text messages every day or when they were sent giving me an update made me feel very comfortable knowing my car is being ..." Read more
"Adequately. I would say it was phenomenal the communication and the way they reach out is amazing"
"... easiest process Ive ever dealt with for a repair. They text you updates, they allow your enterprise drop off at their establishment, and they finished ahead of ..." Read more
"We liked the frequency of the text messages letting us know status updates on the repairs. Staff is very friendly and knowledgeable. ..." Read more

My Experience

Completely honest and accurate with their estimate and completion of the repairs. Car looks as good as new.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I'm very thankful for the timely manner that the work was done (completed it within 4 days). Looks good and went the extra mile providing a hubcap that had been scratched up. Great job! I would recommend to anyone needed your services.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car looks fantastic, the car was done early with no issues. Friendly staff. Minus one from sending me so many survey links

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Appreciate the timely work. Drop off on Monday and pick up on Friday was very convenient. Team gave me prompt updates as well.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

I think the fact that you charge people who are doing self pay MORE than an insurance company is bullshit. I intend to write a google review advising the public of this price gouging.

Customer Service

The people at the local facility were very nice although repair took a long time.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything was wonderful. Employees are fabulous. One note: You need different chairs in front of the desk

Likely to Recommend

Repair Quality

Everyone is so friendly and professional. Their work is exceptional!!

Customer Service

Wonderful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

No doubt

Repair Quality

Amanda welcomed us with great customer service and turned us over to Brandon who was just great explaining the process and keeping us advised on progress of our vehicle. We were given a completion date of 07/24/26,but to our surprise,it was completed 07/15/26, we were very satisfied you all. A fantastic job. Thank you Schaefer Auto Body.

Customer Service

A great painless experience.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The staff was friendly, courteous and professional.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Completely satisfied from the day I walked in the door until the day I picked up the car. Communication throughout the entire process was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Very fast and professional service and the finished product is outstanding! Great job guys!!!

My Experience

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