Schaefer Autobody Centers - O'Fallon Mo

4.9 (1,120reviews)
98%
#1 Team Drive,  O'fallon,  MO  63366

In operation 41 years, 26 years at this location.

Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (1,120)

My Experience

Schaefer took excellent care of my vehicle repairs 8 months ago, I was 💯 percent completely satisfied with their work! I had another mishap back in May, I was very clear with the insurance company where I wanted my vehicle to have the repairs, Schaefer of course!! I will always speak very highly when it comes to their bodywork! Sandra the customer service agent was phenomenal! She was very professional! ⭐⭐⭐⭐⭐Dan Groves was great too! Thank you all for taking such of me and my vehicle😀

My Experience

Great efficient work. Looked great. And can’t beat the lifetime guarantee on the work they did. Great work!!!

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Repair Quality

Incredible, like new with seemingly original parts.

Customer Service

Returned Clean

My Experience

I like how you keep me up to date on everything. My car aways look like new when you are done with it. Keep up the great work 👍

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My Experience

Great job the car looks amazing thank you for a great job

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Repair Quality

Very satisfied with the end results

Customer Service

I stopped by a couple times to check progress and they were very pleasant and took me out to show me and explain everything

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My Experience

You guys are awesome. Thanks for everything!

My Experience

I always bring my vehicles to you guys always do a great job and always looks very good can't even tell it was damaged

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My Experience

They were very kind, helpful and did a great job on my Mazda.

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My Experience

Honesty in timeline of repair. 6 weeks was too long and they kept moving the timeline back. It would have been a better experience if they missed the first deadline and made the second. I had two additional missed deadlines subsequent to the first missed deadline.

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Repair Quality

The work appears to be satisfactory, it was the timeliness-less approach taken by the lead person. It took 6 weeks to receive the car back, and it was no concern to keep me abreast of stumbling blocks of the process. There was an excuse raised that the insurance company delayed his process in regard to the replacement wheel replacement. In conversation with insurance office and the insurance reps in charge of the case, there was no record of such conflict. On the morning of his final delivery date he provided, there was ( what I believe) to be a ruse call saying they were waiting for “a part” before delivery. During the day there was no follow up call to say “part-received and car is available for pickup.” I waited until 5 pm ish to drive the 5 minutes from my house to the Schaefer lot and walked in to inquire on completeness of service. The paperwork was on the back desk area with all the other cars ready for pickup that day. There should have been immediate communication to me when “the needed part was received and the work is completed and they car is now available for pickup”. Work seems to be completed satisfactorily.

Customer Service

They seemed always in an adversarial stand with me. It was not always a pleasure speaking with them and getting proactive updates on delays.

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My Experience

Good job keeping me updated

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Will always take our vehicles there!

Repair Quality

Did a fantastic job

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Repair Quality

Every staff that assisted me from the first entrance to picking up the completed vehicle, was very pleasant to interact with. Each were thoroughly knowledgeable about the steps that would be happening, every question I had, and maintained efficient communication with me the entire time. I appreciated their professionalism and efforts. Even at pickup, there was a minor buffering that was missed, but they immediately admitted the miss, then had it remedied in the next 10 mins. I'd definitely, without hesitation, choose them again if a service were needed in the future.

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My Experience

The only issue I have experienced so far is that my car radio no longer works, and it flashes a warning to check my car antenna. Other than that so far, I am very satisfied with my repair experience.

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My Experience

I appreciate all the work everyone did to get my car looking like new. Thx for answering my questions and keeping me updated. Thank you!!

Likely to Recommend

Highly recommend Schaefer auto body

Repair Quality

Schaefer did a fantastic job on my 2019 Hyundai Santa Fe. It looks so pretty the paint everything was done well. I also appreciated the communication received throughout the process. Wonderful work— I would highly recommend.

Customer Service

Customer service was great. Everything was explained very well. My questions were answered professionally and courteously.

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