Schomp Collision Center
In operation 39 years, 12 years at this location.
As part of the Schomp group we only use all OEM parts not like those DRP insurance shops that are forced to use the aftermarket parts that never are the same as an OEM part.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I would have liked more communication throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I told my partner who also has a ford and so doses his daughter and I told them if needed I would bring my wife car to them
Repair Quality - 5.0/5.0 -
I was very satisfied with the work and the communication between the staff on keeping me informed about the progress of my SUV
Customer Service - 5.0/5.0 -
I was pleased with the results of my SUV repair and with the staff keeping me informed on the progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The moment Brad took over my case a huge weight was lifted off my chest. He took over dealing with the insurance company, and kept me informed. I had never had to deal with an insurance claim so I cannot express how happy I was/am. While I hope never having to use Schomp Collision again I would not go anywhere else.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did the job well and with integrity.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
They were very kind. One problem I took it in for a new front grille grate the technician broke the chrome around it, didn’t come tell me of any issues.then came the final bill and then told me they broke the chrome trim. Want me to pay for the trim they broke and didn’t offer to pay for it.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Steer clear, not satisfied with any part of this experiance.
Customer Service - 0.5/5.0 -
Oh that would be the kiss before they f**** Y** no I can't say I felt like I got that kiss.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Tried to stop air noise with some success Not really solved All the e Rest of the work and my interaction with staff has been great Air leaks/noise are not solved 😩
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I would just like to clarify that the only reason this is rated a 5 is because my car looks brand new. Otherwise I’d be giving this survey a 0. From the jump it was issue after issue with my vehicle. From it being the insurance faults to being the vendors fault and then the dealerships fault. I would just like to personally say from my experience, I hope they better their customer service and conflict resolution skills. Maybe take a step back and place yourself in your customers shoes for just a second.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Everything was great except for the cranky woman.
Repair Quality - 4.5/5.0 -
Hayden, Brian, and Chris were fantastic to work with during entire process A young woman was cranky and unpleasant.
Customer Service - 4.5/5.0 -
Brian, Hayden, and Chris were so fantastic to work with during entire process. Very nice and thoughtful, in person and on the phone. The young woman was cranky and unpleasant. Scolded me in fact. I’m not stupid.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The guys were so amazing and awesome and helped me out with my questions
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No surprise with Brad’s estimate. Well done
Customer Service - 4.5/5.0 -
Mixup up on rescheduling when parts didn’t come in. But it worked out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Allison and Hayden were always super pleasant to work with! :)
Returned Clean
My Experience - 5.0/5.0 -
All the staff was very professional, my car was repaired on schedule and at the quoted price.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Scheduling nightmare. First, the part did not arrive for the appointment. Second, the wrong part arrived for the appointment. Service person said he would call me, but I always had to call him to get a status update. Car was wrecked in January and fixed in May. All it needed was a new Sideview mirror.
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Allison was fantastic! Very communicative and pleasant to converse with!