Schottmiller's Auto Body

4.9 (688reviews)
98%
11478 READING ROAD,  Cincinnati,  OH  45241

In operation 3 years.

Schottmiller's Auto Body is a part of the Airport Industries family. Schottmiller's is a family-owned collision repair business. Eddie Thomas, general manager, is a third-generation body shop owner with over 25 years of experience. Schottmiller's mission is to return your vehicle to pre-accident condition in a timely manner while providing world class service. Schottmiller's "taking pride in service for 3 generations". www.airportpaintandbody.com

Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (688)

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Repair Quality

They did great work. My vehicle looks like new.

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Beautifully done

Customer Service

Very informative

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Repair Quality

Communication was great. Heard from them at least weekly with updates. Car looks fantastic. Hopefully I’ll never need to use the warranty!

Customer Service

Good communication!

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Likely to Recommend

Repair Quality

Absolute excellent customer service from start to finish. They go above and beyond fit each customer. I would recommend t everyone

Customer Service

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Likely to Recommend

Best shop in town

Repair Quality

The parts fitment is great and the color match of the paint job is fantastic.

Customer Service

Very nice staff and quality work

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Friendly, helpful and excellent work.

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The car after repair looks good. At this time I’ve only driven it twice to know whether or not there are any issues, as have been out of town

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Likely to Recommend

Repair Quality

I’m Very pleased with the work they did.

Customer Service

Did not have much contact with them. They were very good in letting me know by Phone where they were at on repairs and letting me know when it was done. I would recommend them to anyone.

Returned Clean

Likely to Recommend

Absolutely and if I ever need repairs again that’s who I would call 😊

Repair Quality

Everyone was so polite and friendly and my car is extremely clean .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Intake process was fast. Communication with insurance was great (I did not have to get involved at all). Communication with me about status was good. Result was fantastic. Truck looks incredible and really appreciate the attention to detail, including the clean interior. The only reason it's not a 10 is that while the inside and outside of my truck was beautiful, the truck bed was filthy. I realize truck beds are not usually maintained/cleaned, but I do keep mine pretty clean, which is one reason I have a cover on it. The bed and the cover are coated with a bunch of white stuff when I got it back. It's been too cold to clean it too, so it's still there. One round through the car wash didn't clean it out either so I think I'm going to have to scrub it. I do wish that was cleaned out, but otherwise extremely happy with the work.

Customer Service

The weekly calls for updates were appreciated.

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Likely to Recommend

Repair Quality

Schottmiller’s did a great job…not only did they provide a reasonable quote to do the repair, I was able to get in relatively quickly and they exceeded my expectations in terms of how quickly they completed the job. I’m very happy with their service!

Customer Service

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Likely to Recommend

Definitely recommend to others.

Repair Quality

Very good communication and very good service (customer care attitude)

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They are so kind and easy to work with. I didn’t even mind paying them.

Customer Service

Awesome

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Repair Quality

Great job on the repair. All repairs were done to my complete satisfaction.

Customer Service

Extremely friendly and regular communication. A company’s reception person is the face of the company. Had pleasant conversations with her every time I went in.

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Likely to Recommend

Repair Quality

Quick accurate repair Waiting on backordered parts

Customer Service

Complete necessary work with available parts

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Likely to Recommend

Would not hesitate.

Repair Quality

It was a long ride, through no fault of theirs, and they made it a good experience from start to finish. I’d choose them again.

Customer Service

Michelle was caring and good to work with. Excellent communication. I was kept in the loop throughout.

Returned Clean