Schumacher Collision

My Experience - 5.0/5.0 -

Great job vey satisfied so far.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everything went as adviced. Very good communication on all time. My vehicle looks brand new you can't tell it was in a wreck. Very happy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job!

Customer Service - 5.0/5.0 -

Very professional

My Experience - 5.0/5.0 -

It took SO much longer than the original estimate, but it is an old car so probably parts problems. Rob was superb in keeping me advised. Most important- the work was also superb. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Very slow, very busy. No that was Enterprise.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good people to work with

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

I had my car towed to Schumacher with a damage to the doors on the driver side and when I received my car it has water damage on the inside of the vehicle. the car has the look of a two or three year old car. I am totally dissatisfied with the work. the vehicle is more damaged.

Customer Service - 0.5/5.0 -

when I first sent the car to Schumacher they were very helpful and courteous. As time went on and I was not satisfied with the quality of the work, I was treated with total disrespect. Telling me that it was not there fault that the car is in the shop.

My Experience - 0.0/5.0 -

Terrible works been shipped. Had to bring vehicle back new parts ordered repainting. They couldn't really be any worse than it was terrible results

Likely to Recommend - 0.5/5.0 -

I would even tell anyone to go here unless they want a horrible job and a pain in the butt later bc they have to bring their at back later to fix all the things that were not done correctly the first time

Repair Quality - 1.5/5.0 -

Horrible workmanship. Completely screwed everything up in the car. Mechanics didn't work after they finished with the car. Paint job had drips all Down the side. They said the hood was new, but it has scratched and bumps on it when we got it back. They didn't even put in on even. The worst job I have ever seen ever.

Customer Service - 3.5/5.0 -

Nice

My Experience - 5.0/5.0 -

The repair process was fast and how well your team communicates made this process less stressful. Thank you and we'll be sure to let everyone know about your service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The vehicle looks as if it was never in an accident.

Customer Service - 4.5/5.0 -

It was little difficult to get in touch with the estimator, I'm sure he was just busy

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Was told the service was complete as promised, but it was not.

My Experience - 0.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Smooth, efficient, helpful and I'm happy with the finished product.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

like new

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The door and surrounding parts look great. Lannie is a good guy, and I'm sure his plastic surgeons are good guys too. It's nice when folks take pride in their skills and their work.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Had to go back an extra time for the bit of chrome trim they bent, but otherwise all was fine.

Customer Service - 4.5/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very satisfied & great customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Awesome job as usual.