SCR Collision
In operation 36 years.
SCR Collision Body Shop has been a family owned and operated Collision Repair business located in the heart of the Bay Area since 1990. We help fix people's vehicles, situations and daily life. Our estimates are accurate and our work is guaranteed. We are constantly in contact with insurance companies, dealerships and rental car agencies making the car repair process easy, fast and worry free for our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0 -
Highly recommend SCR
Repair Quality - 5.0/5.0 -
From start to finish things went smoothly
Customer Service - 5.0/5.0 -
Great customer service from Arleen, Oliver and the front desk person
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing!
Customer Service - 5.0/5.0 -
Oliver was great about keeping me updated on what was happening with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a while for my car to be repaired but SCR did an excellent job. They accommodated on every need. Thank you.
Customer Service - 5.0/5.0 -
SCR supported every need and satisfied it.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Not good work still have damage
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0 -
Arlene is great!
Repair Quality - 5.0/5.0 -
Arlene is great!
Customer Service - 5.0/5.0 -
Arlene is great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I wouldn't even think of recommending it. I simply won't be going back to this shop.
Repair Quality - 0.5/5.0 -
First, I want to explain what problem I’m facing right now. The tailgate of my Tundra was repaired at your shop, and one of the repair items was painting. I can understand why the entire tailgate was painted. If you did a local repair and then local painting, the workload and difficulty would increase significantly. So the repair plan was to paint the entire panel, without doing any local paint blending. After the repair was completed, I discovered that there were three places on the tailgate where no filling or sanding work had been done before painting. These three areas were not caused by this accident, and the insurance also did not include compensation for them. The damaged areas in these three places are very small. If this paint repair had been done as a local repair with local painting, I would have had no objection. It also would not have caused the current situation. You only repaired the damage from this accident, but painted the entire panel. Now the result is that there are three obvious dents. You said that the insurance company did not cover these three dents, so you did not repair them. Yes, that is correct. I agree with that too. But from another point of view, repairing the car this way is worse than not repairing it at all! The remaining three scratches were directly sprayed over with topcoat by you. Do you know how difficult that makes things? If I want to fix them, it means I have to have the entire tailgate repaired all over again! With a result like this, can I say that what you did was wrong? I can’t. I can only say that the way you treat customers is not very friendly. I do not believe you are professionals. You could not possibly not know what kind of result this method would produce.
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely! I have already told a couple of people where they should go if they need work done on their cars.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Marvin went out of his way to be helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Abraham and his team were great to deal with. My car looks amazing and they went beyond expectations
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 Service, I would 100% recommend this shop to friends whenever they need it.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
We feel extremely frustrated about the services for our car that had body work done. At this moment, we are not happy about five things as follows: 1. Major delays that deviated from 2 weeks to actual longer than 5 weeks. 2. The service was done with bad management style that the staffs in the car were not returned including the cover for the back of the car. 3. I tried not to bother the estimator by using text but I was complained about I should not do that outside of the 8am-5pm. Remember, I only used text other than phone calls, and that was before 9pm while I didn’t ask for immediate response. I just tried to post our questions about the delay. The delay of the service had caused us a lot of inconvenience and impacted us financially. 4. The car was not towed to and back to Milpitas Toyota and it is showing the symptoms of tire leak. At this moment, we have to pump the tire and use it till we found the leak. We believe the tire leak right after we got the car most likely stemmed from your side. 5. We noticed that the completion of the body was May 8, 2026 and scheduled to travel to San Francisco on May 9, 2026. Surprisingly, we were told that the car to release is other car with the same type and color, which is hard for us to understand. There may be more issues or problems we. We will wrap them up and post online later. In the meantime, we appreciate the dedication of $500 for the confusion and delay but we believe that is far from the loss we suffered with this major delay plus more issues are coming.
Customer Service - 0.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0 -
The work on the vehicle looks good.
Customer Service - 1.5/5.0 -
I want to start by stating Arlene is great at what she does and has amazing customer service skills. Once I dropped my vehicle off at SCR and the transfer was made to Hugo and company, I feel service went down tremendously. I’m not sure how much space I have to write but you guys have to do better. You can’t take in a large # of vehicles and keep your customers waiting for weeks leading into months especially for bodywork that isn’t major. While I appreciate Gabriel making the exception of releasing my vehicle prior to sign off and repairing the dent in the door, this was a terrible experience.
My Experience - 5.0/5.0 -
Thanks Oliver for taking care of me. I know I ask a lot of questions but I appreciate your patience and taking care of everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Unbelievable service and Quality