Sears Imported Autos Collision Center

4.7 (430reviews)
94%
1915 Xenium Lane North,  Plymouth,  MN  55441

In operation 56 years, 21 years at this location.

We have a State of the Art Facility in Plymouth, MN. We are a Mercedes-Benz Certified Collision Center. We value your investment and your family's safety. We have expanded our collision center and can offer repairs on all makes. Our satisfied customers own vehicles by BMW, Audi, Lexus, Mini Cooper, Porsche, Volvo, Cadillac, Infiniti, Maserati, Rolls Royce, Bentley, Saab, Jaguar, Lotus, Land Rover, Honda, Mazda, and also specialty vehicles, and classic cars and motorcycles. If you can crash it, we can fix it! We work with your insurance company to provide the safest and best possible repairs to protect you, your family, and your investment. We are also a Direct Repair Shop for USAA, American Family, and Chubb insurance companies. Stop by and see what our collision repair facility can do for you! Thank you for letting us serve you for over 40 years!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz Elite

Reviews (430)

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very happy with service--small frustration in that was told car would be available almost a week before it was available

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My car looks just like it did when I first picked it up in 2017. A beautiful job! Thank you.

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Very professional and courteous. Were very patient with all my questions.

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Stellar communication and coordination by Donna and Dawn!

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Great work on the repairs!

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Todd is the best! He is a true professional! Great follow up and customer service!

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The sonar was not turned back on in my car. This means the car's safety features were not tested before handing the SUV over to me after almost 30 days

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I picked Sears Imported Autos Body Shop from a State Farm list of 10 local shops, two of which I had prior business with. The description I got regarding Sears Auto Body repair was, “diamond quality,”

Repair Quality

Diane Hopkins was my point-person at your shop. Happily, I found Diane to be readily accessible, having timely pertinent info regarding the hail damage and repair progress to my ‘26 Subaru Crosstrek Hybrid. Your seamless work with State Farm went a long way toward easing my anxiety about this whole process. Your shop made getting a loaner vehicle from Enterprise easy and fast. The hail-damage repair is, as far as I can see, impeccable. This means everything to me. The Subaru is my first purchased-new vehicle.

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My satisfaction with your customer service is total. I never felt forgotten and was always met with smart, professional Sears Auto Body employees.

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Always

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Good work and timely performed

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Like working with Todd and his front office staff

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Sears is the best!

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Looks Great!

Customer Service

Outstanding!

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I don’t think you can do better than Sears for auto repair.

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Very professional organization Clients communication was excellent from Todd

Customer Service

Got to my job very quickly and finished well ahead of schedule. Status updates along the way were very helpful.

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Made it easy and fast.

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Great experience all around.

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Diane was great.

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The work looks great. It took a little longer than I had hoped. Finished on a Friday and I wish I had had a timeline in advance because I wasn't able to pick it up until Monday. My tire went flat on the drive to work upon picking the car, so I turned around and brought it back. Here is where I feel people could have acted with some more urgency. Apparently the valve stem was damaged somehow during the repairs. This is not a major fix, and I feel someone should have been reassuring me that I'd get my car back by the end of the day at the latest. I talked with Diane later in the day and expressed to her that I really needed to get my car back that day. The flat had caused me to cancel the college course that I teach which was no small thing. Diane was great and she got back to me right away and I was able to pick the car up before end of day. Overall, I feel like the time for repairs was reasonable. I was told 1 1/2 weeks and it took 2. That's not bad, but there was room for improvement on communication and prompt attention to the details at the very end.

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see above

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Todd always kept me updated and service was performed and excellent workmanship...Auto looks brand new....

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Service was excellent

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