Sernio's Auto Body Inc.

4.8 (2,774reviews)

97%

(201) 795-1673

896 Communipaw Ave, Jersey City, NJ 07304

97%

See Photos

896 Communipaw Ave
Jersey City, NJ 07304

Get Directions Website

Schedule an appointment at Sernio's Auto Body Inc.

Book Appointment

About Sernio's Auto Body Inc.

See Photos

896 Communipaw Ave
Jersey City, NJ 07304

Get Directions Website

Schedule an appointment at Sernio's Auto Body Inc.

Book Appointment

In operation 45 years, 28 years at this location.

At Sernio’s Auto Body Sernio’s we’ve been keeping our customers and other motorists safe and secure on the road since 1981. Our auto collision repair services meet and exceed industry-set standards with attention to detail that is second to none. You drive home our reputation. That’s why we go the extra distance to make sure both our workmanship and customer service are the best anywhere. Sernio’s Auto Body’s highly skilled I-CAR® and ASE certified technicians use only the highest quality equipment, parts and materials available in the collision repair industry. As a factory-certified collision center for Honda, Acura, Nissan, Infiniti, Chrysler, Hyundai, and Kia you can rest assured your vehicle repair is in good hands. Our I-CAR® Gold Class Professional status ensures we utilize the latest automotive collision repair equipment and are abreast of the latest trends and techniques to restore your vehicle to its original pre-accident condition.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 5:00 pm
Sat	7:30 am - 12:00 pm

* Holiday hours may differ.

GM Basic

I-Car

Volvo

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Website

Reviews (2,774)

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2,416 Customers Rated

5 Stars

74% Complete

(2054)
4 Stars

8.4% Complete

(234)
3 Stars

2.7% Complete

(74)
2 Stars

0.7% Complete

(20)
1 Star

0.3% Complete

(9)
< 1 Star

0.9% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team receives high marks for professionalism, friendliness, and making stressful repair situations feel seamless. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement based on their experiences, including occasional delays beyond initial estimates, minor post-repair issues such as paint mismatches or loose parts, and in isolated cases, cleanliness concerns upon vehicle return. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to family and friends.

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Service Quality
Timeliness
Communication

"Sernios auto body has been my go to for years because their work is excellent and they have wonderful attention to detail. They are not local to me but because of their work, ..." Read more

"... to handle. When I got my car back, I was amazed — it looked absolutely perfect, like the accident never happened. Their attention to detail and quality of work is ..." Read more

"Absolutely incredible staff and technicians. So professional from start to finish . I will recommend Sernios to everyone ."

"Total satisfaction regarding your great work."

"... communication texts, arrangement with Enterprise, and the body work! Car is better than new! Thank you to the entire team! A++ job!" Read more

"... Paintjob was amazing the repairs were amazing and the turnover time was quicker than expected. Thank you so much." Read more

"A great job!! The car looks brand new and got it done sooner than expected. 100% satisfied and would recommend Sernios to anyone."

"It was completed 5 days before the estimated completion date."

"... initially said a week to a week and a half, then it ended up being more like 2.5 weeks.. but when they communicated via text it was on time." Read more

"The ready date was pushed back twice but definitely forgiven with the quality of work when I got my car back."

"... repair shop, good work and nice people to deal with. They keep to schedule and keep you updated" Read more

"... then it ended up being more like 2.5 weeks.. but when they communicated via text it was on time." Read more

"I have to call to find out about any updates from my car at the beginning. After that I started receiving ..." Read more

"I dont know the representatives name but she was always courteous, communicative, and explained everything. As well as everyone else was polite and courteous ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication