Serra Chevrolet Sterling Heights
In operation 50 years.
Serra Chevrolet is conveniently located on Van Dyke just south of 18 Mile. For over 48 years Serra has been assisting Metro-Detroiter’s with their New and Pre-Owned Vehicle Sales, Service, Parts and Body Shop needs. We are dedicated to meeting the demands of customers and manufacturers alike. Our large volume of new vehicle sales ranks us in the top 3 Chevrolet dealers nationally, with over 5000 new car sales last year. With today’s economic challenges we strive to blend quality with integrity and provide customers with an all around first-class experience. Our goal and focus is to achieve 100% Customer Satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleased with the service and friendliness of all of the staff. 👍👍😊
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
No comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well but the car was totaled so we didn't have much to deal with
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job and great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Tony was great with communication. I told him on Friday that I would be coming in first thing Monday morning to pick up the car, and he assured me it would be ready when I arrived. Unfortunately, when I got there Monday morning, the car was not ready or invoiced for pickup. The female at the counter was also very rude and unwelcoming. She told me to sit down and that it would be at least 20 minutes before someone could help me. I explained that I needed to be prompt because I was already late and had to get to work. After about 10–15 minutes, a gentleman came over, assisted me, and was able to get me out the door. Tony himself was pleasant and great to work with, and I would gladly work with him again. However, the attitude and customer service I received from the female at the counter would make me think twice about returning.
Repair Quality - 4.5/5.0 -
used mirror has a scuff and some yellow paint on it.
Customer Service - 0.5/5.0 -
Tony was great... female at counter not so great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thankd
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
See detailed email I sent to Caitlyn King
Customer Service - 3.5/5.0 -
See detailed email I sent to Caitlyn King.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This body shop is Top Notch from the ladies behind the counter to Aaron and the whole crew. A+
My Experience - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great people and great jobs
Likely to Recommend - 5.0/5.0 -
I got three cars in a row from you guys going to get my next one from you