Serra Chevrolet Sterling Heights
In operation 50 years.
Serra Chevrolet is conveniently located on Van Dyke just south of 18 Mile. For over 48 years Serra has been assisting Metro-Detroiter’s with their New and Pre-Owned Vehicle Sales, Service, Parts and Body Shop needs. We are dedicated to meeting the demands of customers and manufacturers alike. Our large volume of new vehicle sales ranks us in the top 3 Chevrolet dealers nationally, with over 5000 new car sales last year. With today’s economic challenges we strive to blend quality with integrity and provide customers with an all around first-class experience. Our goal and focus is to achieve 100% Customer Satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I got three cars in a row from you guys going to get my next one from you
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
It depends on the situation.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was made aware of day to day process which was great.
Customer Service - 5.0/5.0 -
Very efficient
Returned Clean
Likely to Recommend - 5.0/5.0 -
The staff was friendly and helpful. The quality of work was excellent.
Repair Quality - 5.0/5.0 -
As I said earlier the quality of work was excellent.
Customer Service - 5.0/5.0 -
The staff was professional and efficient and made sure I could easily get a rental car under my insurance plan.
Likely to Recommend - 5.0/5.0 -
Tony and his staff kept me informed about my vehicle.
Repair Quality - 5.0/5.0 -
My Vehicle Blazer looks good as new
Customer Service - 5.0/5.0 -
Customer service was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joe was phenomenal. He was very kind and communicative. Repairs got done way faster than I anticipated and it looks incredible!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate that you informed me of the progress of my car.
Likely to Recommend - 5.0/5.0 -
Excellent job they communicated to keep me updated on my car.
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were great and fast. I do think we may need to bring it back there is a small problem when opening hatch. But have not called back yet.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just picked it up tonight. So far it’s perfect!
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
My vehicle is perfect! I’m very happy!
Customer Service - 5.0/5.0 -
The texting updates were very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I appreciate the work that was done to repair my truck. However, my truck was only a couple weeks old when the deer accident occurred, so this has been a particularly frustrating experience. After having my brand-new vehicle at the body shop for over a month and a half, I was disappointed that it was returned to me with the deer residue still visible on the driver-side rear door and without being washed. After such a lengthy repair process, I expected the truck to be returned clean and in a finished, presentable condition. Having it washed and the accident residue removed would have been a small but meaningful gesture and would have made the overall experience much better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was updated with repairs as they happened