Serra Chevrolet Sterling Heights
In operation 50 years.
Serra Chevrolet is conveniently located on Van Dyke just south of 18 Mile. For over 48 years Serra has been assisting Metro-Detroiter’s with their New and Pre-Owned Vehicle Sales, Service, Parts and Body Shop needs. We are dedicated to meeting the demands of customers and manufacturers alike. Our large volume of new vehicle sales ranks us in the top 3 Chevrolet dealers nationally, with over 5000 new car sales last year. With today’s economic challenges we strive to blend quality with integrity and provide customers with an all around first-class experience. Our goal and focus is to achieve 100% Customer Satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate that you informed me of the progress of my car.
Likely to Recommend - 5.0/5.0 -
Excellent job they communicated to keep me updated on my car.
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were great and fast. I do think we may need to bring it back there is a small problem when opening hatch. But have not called back yet.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just picked it up tonight. So far it’s perfect!
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
My vehicle is perfect! I’m very happy!
Customer Service - 5.0/5.0 -
The texting updates were very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I appreciate the work that was done to repair my truck. However, my truck was only a couple weeks old when the deer accident occurred, so this has been a particularly frustrating experience. After having my brand-new vehicle at the body shop for over a month and a half, I was disappointed that it was returned to me with the deer residue still visible on the driver-side rear door and without being washed. After such a lengthy repair process, I expected the truck to be returned clean and in a finished, presentable condition. Having it washed and the accident residue removed would have been a small but meaningful gesture and would have made the overall experience much better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Was updated with repairs as they happened
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They were very nice and accommodating and helpful for everything that I needed to be done with my vehicle. I would definitely come back here again even though I have a Buick they are better than the Buick dealer on 30 mile road where I bought my vehicle at I’m even thinking of maybe going there to buy a Chevy instead that’s all nice. They were and helpful. . 10+ rate
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jason. It was a big help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dave at Farm Bureau did a great job And the people at Sarah Chevrolet were very helpful
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The main topic I wanted to discuss is the length it took to get the parts arriving to body shop, almost 2 months to complete the repairs. Also found out the rear bumper which is replaced a new also it needs to be replaced again with a new one because it had scratches. I think the parts being shipped from source are always delayed and not good quality.
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
Emblem on front grill is not at all like the factory installed environment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Amy and Angela were so kind to me when my car was brought in after the accident. I can’t thank them enough.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Thanks Joe
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional! The staff was very friendly and knowledgeable.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will tell all friends Sierra Chevrolet is the best
Repair Quality - 5.0/5.0 -
Keep up the good work
Customer Service - 5.0/5.0 -
Good