Serra Superior Collision Center

4.6 (1,189reviews)
95%
3533 Old US 23,  Brighton,  MI  48114
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Shop AssistantSparkles

In operation 6 years.

Full-Service Collision Repair & Professional Paint Services We provide complete collision repair and high-quality automotive paint services for personal vehicles and commercial fleets. From minor dents and bumper repairs to major collision damage, our experienced technicians restore vehicles to pre-accident condition using proven repair methods and modern equipment. Our paint services include full repaints, panel refinishing, precision color matching, and durable finishes for cars, trucks, vans, and specialty vehicles. To keep you moving, free loaner cars are available during repairs. Fleet Services Available We service cars, SUVs, pickup trucks, vans, light- and medium-duty fleet vehicles, and specialty or municipal units. We work with businesses and organizations to minimize downtime, provide consistent quality, and deliver reliable turnaround times. Quality repairs, dependable service, and results you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,189)

Likely to Recommend

Repair Quality

Outstanding work 👏

Customer Service

Returned Clean

Likely to Recommend

At this point I would recommend going somewhere else

Repair Quality

The last 3 times we have had service done at Serra has been disappointing. If it wasn’t for Tanya we wouldn’t have come back. She is extremely friendly and does her job very well. The gentlemen that was assisting me did not communicate with me at all during the entire process with my truck. I had to always call to get updates and when he promised to call me back he never did. The excuses I was given were not believable. The lady that assisted my wife and her jeep (separate case) treated us the same way. We probably won’t use your shop again and this is disappointing because we have used you for years. With all the collision options out there you need to figure out how to stand out. Focusing on customer service, communication and integrity will go far. Once again if it wasn’t for Tanya and the past experiences we had we would not have returned. I am very dissatisfied with the service my wife and I have received. Thank you, Dominic

Customer Service

The last 3 times we have had service done at Serra has been disappointing. If it wasn’t for Tanya we wouldn’t have come back. She is extremely friendly and does her job very well. The gentlemen that was assisting me did not communicate with me at all during the entire process with my truck. I had to always call to get updates and when he promised to call me back he never did. The excuses I was given were not believable. The lady that assisted my wife and her jeep (separate case) treated us the same way. We probably won’t use your shop again and this is disappointing because we have used you for years. With all the collision options out there you need to figure out how to stand out. Focusing on customer service, communication and integrity will go far. Once again if it wasn’t for Tanya and the past experiences we had we would not have returned. I am very dissatisfied with the service my wife and I have received. Thank you, Dominic

Returned Clean

Likely to Recommend

Repair Quality

Communication, detail was awesome

Customer Service

Jacob was awesome always communicating

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Very friendly. Very easy to deal with

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great. Excellent communications.

Customer Service

Likely to Recommend

Repair Quality

Great customer service and excellent repairs.

Customer Service

Likely to Recommend

Repair Quality

Done right

Customer Service

All went smooth

Likely to Recommend

Repair Quality

Needed better communication, failure to complete job in the estimated time and passenger side bumper is not aligned. I also still do not have my new windshield but that should be replaced tomorrow.

Customer Service

Staff seem nice but again, communication could be so much better.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Satisfied with results

Repair Quality

The actual repair was perfect. Very happy with the results

Customer Service

Communication on job status should be better

Returned Clean

Likely to Recommend

Repair Quality

Car was supposed to get done 3-4 days but ended up being a week. The window people didn't come in on Friday and then Monday while putting my back window in they dropped it. Did get it back Tuesday. As far as the repair it looks great. Just wanted my own car back. Over all service was good.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone is a pleasure!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car repair not complete

Customer Service

Car repair not complete

Likely to Recommend

Repair Quality

I really appreciate Nicole getting the job done in time for a planned trip.

Customer Service

Staff is so friendly & that helps during stressful situation.