Serra Superior Collision Center

4.7 (1,180reviews)
95%
3533 Old US 23,  Brighton,  MI  48114
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Shop AssistantSparkles

In operation 6 years.

Full-Service Collision Repair & Professional Paint Services We provide complete collision repair and high-quality automotive paint services for personal vehicles and commercial fleets. From minor dents and bumper repairs to major collision damage, our experienced technicians restore vehicles to pre-accident condition using proven repair methods and modern equipment. Our paint services include full repaints, panel refinishing, precision color matching, and durable finishes for cars, trucks, vans, and specialty vehicles. To keep you moving, free loaner cars are available during repairs. Fleet Services Available We service cars, SUVs, pickup trucks, vans, light- and medium-duty fleet vehicles, and specialty or municipal units. We work with businesses and organizations to minimize downtime, provide consistent quality, and deliver reliable turnaround times. Quality repairs, dependable service, and results you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,180)

My Experience

Upon delivery of my truck after the work was completed I found a used gift card from a restaurant I have never been to and an ice scraper/snow brush in my truck, as well as the passenger seat being dirty. This led me to assume my truck had possibly been used for personal use. The back seats were dirty as well when I checked the interior after getting home. This coupled with the heavy smell of paint chemicals from the interior of the truck has left me from feeling completely satisfied. I chose Serra to complete the work because they have done excellent work and service in the past but this was much less than I expected.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Automated system sent note saying my truck would be ready on a certain day. I called to verify on day of pick up only to be told a part had to be ordered and vehicle was on shop for almost another week.

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Repair Quality

Appreciate the loaner car!! All staff are kind and professional. Especially Tonya the receptionist! !

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I asked Julian to communicate and keep us up to date on the repair progress using text messages and he did! No surprises, no guess work! 👍

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Repair Quality

Customer Service

This entire process was the smoothest I’ve seen from any business in many years. Treated my wife’s car really well, so I took mine also and we’re extremely happy. Please don’t change anything, we’re seeing a lot of businesses cutting costs in every avenue and the work is placed onto the customer.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone helpful updates where given often

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Would highly recommend

Repair Quality

Excellent service. Very satisfied.

Customer Service

Very excellent customer service.. Friendly and helpful.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

Jacob was excellent at all phases of this work.

Returned Clean

Likely to Recommend

Repair Quality

The entire team I had contact with treated me really good

Customer Service

Julian my estimator did an excellent job

Returned Clean

My Experience

Repair was quoted to take 5 days. Actual repair took 3 weeks. I was the told the delay was due to parts not arriving on time. I suggest the vehicle not being dropped off until all parts have arrived.

Likely to Recommend

Repair Quality

As always we were kept up to date with the progress, and upon completion we could not tell where the damage had been.

Customer Service

Excellent!!!

Likely to Recommend

Repair Quality

Everything was great.

Customer Service

Everything was great.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Customer Service