Serra Superior Collision Center

4.6 (1,189reviews)
95%
3533 Old US 23,  Brighton,  MI  48114
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Shop AssistantSparkles

In operation 6 years.

Full-Service Collision Repair & Professional Paint Services We provide complete collision repair and high-quality automotive paint services for personal vehicles and commercial fleets. From minor dents and bumper repairs to major collision damage, our experienced technicians restore vehicles to pre-accident condition using proven repair methods and modern equipment. Our paint services include full repaints, panel refinishing, precision color matching, and durable finishes for cars, trucks, vans, and specialty vehicles. To keep you moving, free loaner cars are available during repairs. Fleet Services Available We service cars, SUVs, pickup trucks, vans, light- and medium-duty fleet vehicles, and specialty or municipal units. We work with businesses and organizations to minimize downtime, provide consistent quality, and deliver reliable turnaround times. Quality repairs, dependable service, and results you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,189)

Likely to Recommend

Will never return or let someone I know waste their time and money

Repair Quality

The damage itself was repaired on the vehicle after the second time it was completed. Although the damage was repaired, the doors themselves looked like they were slapped on. The passive entry into the car no longer works when a hand is placed on the handle. The first time the rear door was off at least 3 millimeters. The Jeep was given back a second d time to try and properly fitting the doors. I mentioned to them the doors were still not properly fitted and asked is this all they can do. They said sorry this is the best fitting. Was then told I owed $500 and they were sorry. Sorry doesn’t fix my car. I was then told by my insurance company to file a new claim to get the doors properly fitted. Total inconvenience and I will never return. The first time we went in the doors on the other side were never properly fitted either. So now all four doors need to be fitted. They can’t tell me the doors were 100% fitted properly because that is what the owner of the vehicle does for a living. He sits there and gets irritated every time.

Customer Service

They told me they were sorry about my dissatisfaction and offered no option to slice the problem

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The second time we have used Serra for repairs. And would absolutely recommend to anyone.

Repair Quality

Thank you so much to Tonya, Nicole, and Brandy in the front office for being so comforting and efficient. Also to the techs in the shop for getting my car done in record speed considering backlog of parts.

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Great work!

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Always

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Great service

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Very friendly and knowledgeable

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Would recommend friends and family to use the shop

Repair Quality

They were very efficient and on schedule as they publish timing. Courteous at all times. The work was excellent.

Customer Service

Answered all questions and did great work.

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My Experience

Quick, efficient and friendly service. Thank you!

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Well executed repair

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Serra and all employees were extremely kind, knowledgeable and very easy to work with through the process of the repairs to my vehicle.

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My Experience

The vehicle looked really well done. The office staff and damage consultants were VERY nice and the ladies were SWEET. The loaner car was SO APPRECIATED. Even though the truck was gone a bit longer than they said, everything else was so wonderful, that they “get a pass” on the lateness!! THANKS SO MUCH for a the job and service!😊

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EVERYONE was nice, ESPECIALLY the ladies in the office, and the consultants.

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Returned Clean