Serra Superior Collision Center

4.6 (1,187reviews)
95%
3533 Old US 23,  Brighton,  MI  48114
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Shop AssistantSparkles

In operation 6 years.

Full-Service Collision Repair & Professional Paint Services We provide complete collision repair and high-quality automotive paint services for personal vehicles and commercial fleets. From minor dents and bumper repairs to major collision damage, our experienced technicians restore vehicles to pre-accident condition using proven repair methods and modern equipment. Our paint services include full repaints, panel refinishing, precision color matching, and durable finishes for cars, trucks, vans, and specialty vehicles. To keep you moving, free loaner cars are available during repairs. Fleet Services Available We service cars, SUVs, pickup trucks, vans, light- and medium-duty fleet vehicles, and specialty or municipal units. We work with businesses and organizations to minimize downtime, provide consistent quality, and deliver reliable turnaround times. Quality repairs, dependable service, and results you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,187)

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Customer Service

Communication was inconsistent when it came to letting us know the status of work completion

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Repair Quality

Really easy to work with. You guys alleviated a lot stress and did the right things to make it right again. Very much appreciated right before the bad weather and holidays! Thank you!

Customer Service

Returned Clean

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My family uses this shop for repairs

Repair Quality

Outstanding job! They finished the job on time.

Customer Service

Very nice to work with.

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Repair Quality

The module that needed repair for the engine light was not made.

Customer Service

Returned Clean

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Repair Quality

We had to take the Jeep back as there were 2 trim pieces missing that we discovered. They didn't realize the Jeep was not done when we picked it up. We are still waiting for a light bulb too.

Customer Service

Everyone there is super friendly but there was a lack of communication on the status of the repair this time. I had to follow up; I was supposed to get text updates but did not.

Likely to Recommend

Repair Quality

Julian when way above expectations.

Customer Service

My Experience

The exterior and the repairs looked incredible, well done. The inside of the car was cleaned up, but not very well. I just had the car detailed on October 19 and spent good money to have it completed. The inside of the car is covered in dust and debris in all the hidden pockets from sitting in the repair shop. The level of detail spent cleaning the inside was not professionally completed after just having a car detailed The customer service experience has been incredible, and the entire team has been very helpful…

Likely to Recommend

Repair Quality

Rework was excellent, communication was remarkable, customer focus was perfect. Returned vehicle was VERY dirty and dusty on the inside. I just had the Jeep detailed 4 weeks ago and the dust was very unacceptable...

Customer Service

Returned Clean

My Experience

Great service excellent staff.

Likely to Recommend

Repair Quality

Overall the service performed was done very well. Only giving an 8 as the service took way longer than expected, with a few snags along the way.

Customer Service

Returned Clean

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We have and always will recommend Serra.

Repair Quality

The Team at Serra was outstanding. Our Advisor, Jacob Story, was exceptional. He kept us apprised of everything each step of the way. The work was performed quickly and top notch. From the ladies at the front desk, to the Team in the shop, we were highly impressed. You are very lucky to have Jacob and the rest of the Team at Serra. As I mentioned to them the other day, they treat you like family. We always have, and always will use Serra for our needs. Thank you.

Customer Service

See previous comments

Returned Clean

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Returned Clean

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Repair Quality

The employees there were extremely helpful and kind whenever i stopped in. The repair took about 3 weeks but i was extremely happy with the paint job and overal condition. They even cleaned and buffed the interior which was wonderful.

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Repair Quality

Excellent workmanship and good communication on timing.

Customer Service

Good communication and updates.

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Repair Quality

Did good work in a timely manner. Picked me up at my home.

Customer Service

Friendly, knowledgeable

Returned Clean

My Experience

The car was returned in great shape including detailing. Julian's follow-up was great for keeping us up to date on progress.

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Customer Service

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Repair Quality

Working with Serra was so easy. The system they have in place works smoothly and efficiently. The repair quality was great.

Customer Service

customer service and communication were excellent

Returned Clean

Likely to Recommend

Repair Quality

Kudos to Nicole and Tonya!!

Customer Service

Returned Clean