Crash Champions #0117 Penn Hills
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great. Had problems getting updates via internet or texts, but when I phoned, was immediately updated with what has been done, what needs to be done, and an estimated time of completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great pleasant staff. Car looks like new.
Customer Service - 5.0/5.0 -
Responsive friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
From the beginning to the end , they were champions. Friendly, Informative and did great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I truly appreciate the quality of work and how clean my car was when I picked it up that was the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have no problem recommending
Repair Quality - 5.0/5.0 -
Very happy
Customer Service - 5.0/5.0 -
It was great. Everyone was very helpful. They went beyond helpful I truly appreciated it
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every single member of the team was knowledgeable and customer friendly.My vehicle was ready when they said it would be. No complaints at all.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They have the best staff I've ever dealt with! They're down to earth, polite, funny, great at their job and are very good at explaining things to a person who doesn't know anything about cars. They're also extremely good about keeping you informed about the entire process and how everything goes. Unfortunately/ fortunately, I've had to go to Crash Champions a few times and I have always had an amazing experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service I received was superb. Both Nate and Mike very professional and kind. Mike was honest with me about the time frame. He went over and beyond to make sure that the estimate was done within enough time so I wasn’t late returning from my lunch break. It was a stressful time for me but they put my mind at ease. Very grateful for them.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Everyone was wonderful and pleasant for the most part. My biggest complaint is I kept receiving automated messages that my car was in paint and it should be ready and things were on time and they were not. I was promised the car on the 18th and but did not get it for I think until the 29th or 30th that’s my biggest complaint automated messages should not be sent unless the information is correct and I felt like I was not given correct information about the timeframe that’s all
My Experience - 5.0/5.0 -
Pleasant to work with. Always courteous and car looks great.
Likely to Recommend - 5.0/5.0 -
Not only repairs but craftsmanship. It looks brand new
Repair Quality - 5.0/5.0 -
Beautiful
Customer Service - 5.0/5.0 -
Pleasant, helpful, courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It may have taken a little longer than expected, but I appreciate the attention to detail and their desire to get it right and make my car safe.
Repair Quality - 5.0/5.0 -
Robert and his team at the Penn Hills location went out of their way to make sure i was happy with my repair.
Customer Service - 5.0/5.0 -
Robert and his team went out of their way to make sure I was happy with my repair.