Setco Auto Body, Inc.
Best shop in Los Angeles , Where your Collision is our Solution !
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
My car came back to me like if it was brand new off the lot!! Professionals and great customer service will definitely recommend to others or god forbid if need their service due to an unfortunate accident I will be returning
My Experience - 5.0/5.0 -
The service was excellent . My car was picked up and dropped off back off when the work was done . Crystal always communicated what was going on and was very helpful . The porter that picked up and returned my car was great as well . Not to mention my car looks brand new. All around great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole staff was great. They really go above and beyond with customer service. My car was like new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All staff are respectful and very accomodati ng, Specially Crystal and Edwin.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Was told a lot of different things about my car that my car would be ready on a certain day but then it wasn’t, and when my car was almost done the back bumper fell off and was scratched again so they needed to take it back to the paint shop and it pushed back a day from receiving my car is what the guy told us when he dropped it off. The car does have a little chipped off paint but it’s alright.
Customer Service - 5.0/5.0 -
Customer service was definitely a 10. Thank you Marlene and Crystal for being patient
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Reception personnel need good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muchas gracias a todos excelente trabajo
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a good experience good bodywork on car and excellent paint job thanks a lot.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
During the 2.5 months of repair time, the person responsible for my car, named Ed, claimed they would replace the damaged parts. However, it seems he only replaced the doors and merely smoothed out other areas, citing a lame excuse of a parts shortage. Additionally, I visited the car four times, pointing out the deficiencies that needed repair. He promised every time to address the issues but failed to do so. After the fourth visit, another individual named Gerry took over. He fixed the painting issue and the flimsy window, yet the door still makes unreasonable noises when closed. I will ask them one more time to fix the car; otherwise, I will proceed to call a lawyer and file a complaint with the California Bureau of Automotive Repairs.
Customer Service - 0.5/5.0 -
During the 2.5 months of repair time, the person responsible for my car, named Ed, claimed they would replace the damaged parts. However, it seems he only replaced the doors and merely smoothed out other areas, citing a lame excuse of a parts shortage. Additionally, I visited the car four times, pointing out the deficiencies that needed repair. He promised every time to address the issues but failed to do so. After the fourth visit, another individual named Gerry took over. He fixed the painting issue and the flimsy window, yet the door still makes unreasonable noises when closed. I will ask them one more time to fix the car; otherwise, I will proceed to call a lawyer and file a complaint with the California Bureau of Automotive Repairs.
My Experience - 5.0/5.0 -
Grate job on time , good customer service and friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The quality of repair is great! The only cons is that the place is a bit unorganized with their plans and timing.
Likely to Recommend - 3.0/5.0 -
Its business it good to refer whom we have experienced and let them experience a good result of the outcome of the service though really hoping that those friends of mine are more patient than me and capable to pay.
Repair Quality - 2.5/5.0 -
It’s takes us forever till reach the finish line, and hassle along the way while my sons car on service, ohhh this auto shop is too good for the middle man. But thank you anyways at last you did serve us on an average basis.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The whole team, from Chris (Owner) to all those involved in the repair work and customer service, has collectively earned my trust. I take my vehicles only to Setco regardless of the hundreds of other shops in Los Angeles.
My Experience - 0.0/5.0 -
My passenger mat is missing When I turn my wheels they’re making a scratchy sound My undercarriage wasn’t replaced & every time it hits a bump it makes a thudding sound Bottom right panel wasn’t replaced. It appears the dent was knocked out & barely repainted There appears, according to a mechanic shop I took my car to for examination, only the right shock was replaced. He didn’t see any other new parts. I want a print out of repairs you supposedly did to my car to take to my mechanic Came back from your body shop with no work done to the right bottom bumper & still had red paint on it, Missing wheel covers, extra scratches & a minor dent, paint on my back bumper. It was there for 2 1/2 mnths I have to return it yet again for the 3RD time. Extremely DISAPPOINTED!
My Experience - 5.0/5.0 -
“Having my car in an accident on Christmas Day was stressful, especially with my wife due in a month. However, Setco turned this challenging situation around with their exceptional service. They dispatched a tow truck immediately and worked diligently to repair my car. Their understanding and communication throughout the process were outstanding, keeping me informed at every step. Remarkably, they restored my car to its original state just days before my wife went into labor. Setco’s attention to detail was evident as they insisted on using original parts for my few-months-old car and smoothly handled all dealings with the insurance company. I highly recommend Setco to anyone in need of reliable and high-quality auto repair services. Their team is not just skilled but genuinely cares about their customers’ situations.
My Experience - 5.0/5.0 -
Great costumer service and great job my car looks like better then before