Seymour Ford Lincoln

4.8 (494reviews)
95%
2601 Seymour Rd.,  Jackson,  MI  49201

In operation 20 years.

Seymour Ford Lincoln is a full service mechnical and collision repair facility serving all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (494)

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Sean is great

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Expeditious service, knowledgable & skilled staff. Product result was satisfactory.

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I have told family and friends about my experience and told them if they need work done they should take their car to you.

Repair Quality

You guys did an awesome job on my car. You can't even tell it hit a deer. I am very happy with the work you guys did. I have already told people how happy I am with you guys.

Customer Service

You kept us informed on the car. You answered questions we had on the car.

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I've always been happy with anything I have done there Seymour Ford is awesome.

Customer Service

Everyone at Seymour Ford are very nice and helpful.

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My repair was handled in a timely manner & exceeded my expectations

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Looks good. Definitely has used parts on it. Was told that they were waiting on new parts. Not to mention that the heat has cold spots. Coolant not burped correctly.

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I feel like the tent on the window does not match my other windows

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I was very satisfied with the service I received. They kept me informed & the car was returned to me in perfect condition & a timely manner

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Great job with paint but honestly front bumper doesn’t really line up with the front fender

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Communication was excellent

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Same bumper was redone a year ago by my local and smaller shop but they did great work.

Repair Quality

Front bumper paint is orange peel does not match the hood or side panels. Paints thick enough with the lack of reflect ability from the orange peel it looks a shade darker. Sand marks visible in the primer and filler coats. Driver side front quarter panel not aligned with the new bumper and sticks out 1/8”. Just gotta spend the extra time to focus on quality and not banging them out the door for the insurance agency.

Customer Service

New bumper has a bunch of orange peel, paint laid down to thick, needs lighter and more coats. Peel gives the illusion of reflectability and makes it look a shade darker. Does not match factory quality paint on hood or quarter panels. Front bumper and drivers quarter panel not aligned and off 1/8”, not a clean transition. Need to focus on quality and not banging them out the door for the insurance company. Wanted it Sunday so we dropped it off as asked but didn’t start till Friday as told by the service people so without a drivable car for a week when that could have been avoided with a phone call.

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Likely to Recommend

It's a maybe/probably not until the work is finally completed.

Repair Quality

Due to delays with parts, my car was there for a month. After picking it up, I noticed missing trim right away. Had to work, so inspected it thoroughly over the weekend. In addition to the missing trim, I found visable primer, a broken intake, broken trim pieces, and a broken fender liner fastener. There was white residue left in all the crevasses on the fender and hood. All details that dealership level technicians shouldn't be over looking. I took it back right away and the service writer was apologetic and will be contacting me as soon as the parts arrive to finish it correctly. This time I was told I would have a loaner car to use, which I appreciate greatly.

Customer Service

Both my service writer and the young man who drove me home when I dropped my car off were professional and friendly.

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Repair Quality

Friendly helpful. Timely.

Customer Service

Returned Clean