Shaffer Auto Body

4.8 (922reviews)
95%
1712 E Lincoln Way,  Ames,  IA  50010

In operation 48 years.

Our mission is to provide a helpful, hospitable, prompt and professional collision repair of uncompromising quality to meet the specific needs of every customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (922)

Likely to Recommend

I felt assured that the project would right, the first time

Repair Quality

Repairs were done quickly you can’t see that any damage was done.

Customer Service

After the repairs were done the battery failed You got me started and on my way and took care of it right away. Thank you

Returned Clean

Likely to Recommend

Repair Quality

My Edge looks Fabulous! Workmanship could not have been any better!. Thank you also for the wonderful wash and buff job. I am very pleased. Thank you very much!

Customer Service

Everyone treated very well and was very professional..

Returned Clean

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Repair Quality

Outstanding staff, service, and body work, very highly recommend.

Customer Service

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My Experience

When an issue arose right after receiving the vehicle back from repairs, they got the vehicle back into the shop extremely quickly and helped resolve the issues while providing a loaner vehicle in the meantime to ensure it didn’t disrupt our daily lives

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My Experience

My Experience

My Experience

It was quick and I loved getting the text updates. They always do such a great job and I appreciate the wash and cleaning of the inside of my vehicle too. Thank you!

My Experience

I would have appreciated more communication and updates throughout the process.

Likely to Recommend

Repair Quality

Customer Service

The staff were very friendly and helpful when I was there or called them, but I would have liked to receive more frequent updates. The only times I got updated was when I called to inquire.

Returned Clean

Likely to Recommend

I had a good experience in the past, the reason I picked you. I did not get any information until after my third phone call. I did receive a detailed voicemail from Austin on January 3rd. Still didnt get car for several more weeks. Originally estimated December 18

Repair Quality

Customer Service

Wish I would have received a call back when I called with questions.

Returned Clean

Likely to Recommend

Absolutely!!

Repair Quality

Courteous staff and very accommodating. Highly recommend Shaffer’s Auto Body Company!

Customer Service

Explained in detail the damage done which we weren’t initially aware of and the process they would utilize. Our vehicle had been parked when hit.

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