Shaffer Auto Body

4.8 (909reviews)
95%
1712 E Lincoln Way,  Ames,  IA  50010

In operation 48 years.

Our mission is to provide a helpful, hospitable, prompt and professional collision repair of uncompromising quality to meet the specific needs of every customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (909)

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Returned Clean

My Experience

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Returned Clean

My Experience

The car looks great, perhaps even better than before the repairs were needed. I had one small issue that I fixed easily: the windshield washers sprayed the fluid too high, even onto the roof of the car.

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My Experience

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My Experience

Everyone I dealt with was professional and friendly. Communication throughout the process was excellent and the repair perfect.

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My Experience

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Repair Quality

Worked out well with my schedule

Customer Service

Returned Clean

My Experience

The communication throughout the process was not accurate. I was told that my vehicle was on track and that I would receive a phone call if it was not. I did not receive a phone call and it was not on track, it was 2 days behind. I also noticed that my driver side seat adjustment switches are glitching.

Likely to Recommend

Repair Quality

The repair turned out good, however there is now a scrape on my steering wheel and my driver side seat adjustment switches are now glitching

Customer Service

Everyone is friendly and helpful but the communication about when it will be done is lacking. I was getting updates throughout the process but they were not accurate. I was also told that I would get a call if there were any delays but I did not receive a call and it was 2 days behind schedule.

Returned Clean

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My Experience

My Experience

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Customer Service

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My Experience

Haven’t had a chance to look at it when it was sunny and clean yet but certainly no complaints yet.

My Experience

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Likely to Recommend

I have always trusted my vehicle repairs here and have never been let down.

Repair Quality

The repair looks great! Schaffer's has always and continues to do top quality work.

Customer Service

From front desk and estimate to progress report and pick up time the staff was professional, knowledge and friendly.

Returned Clean

My Experience

The staff was easy to work with. The waiting area and building is clean and comfortable. Thank you for your service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean